Traditional Culture Encyclopedia - Hotel accommodation - What is the conference service process?

What is the conference service process?

what is the conference service process? Conference service means that there are some staff engaged in on-site service in the venue, which is usually called "conference officers". These personnel should be familiar with foreign languages and the procedures of international conferences, and they are generally trained. What they seem to do is some specific service work, but it is an indispensable link to ensure the smooth progress of the meeting. Mingyang Tianxia Conference Service Co., Ltd. is a first-class service company in the industry. It serves customers in strict accordance with the following conference procedures: pre-conference service

1. Negotiate the preliminary conference plan with the conference organizers.

2. Our villa provides conference quotations for the conference organizers:

(1) The air fares and traffic information of train tickets required for going to the conference city.

(2) room price and meeting place information of conference accommodation hotel.

(3) airport and railway station pick-up arrangement.

(4) Hotel welcome banner, guide board, sign-in desk and water sign arrangement scheme.

(5) conference process plan.

(6) Travel itinerary after the meeting.

3. Determine the scheme with the organizer, sign the contract and pay the deposit in advance.

4. Making badges and delegate cards for delegates and guests.

5. Production of conference display boards, exhibition stands and banners.

6. Transportation and consignment of conference supplies.

in-session service

1: conference group: the work arrangement and division of labor requirements of the staff of the conference group.

2. airport pick-up: a special person is responsible for the pick-up service at the airport and station.

3. Hotel reception: The meeting room welcomes the placement of AM, welcome signs, sign-in desks and signs.

4. Hotel sign-in: guests sign in, distribute room keys, meeting materials, meal cards, badges, gifts, register return air tickets, train tickets, travel registration after the meeting, and collect meeting fees.

5: conference accommodation: the confirmation of the guest after checking in the room and asking if there are any special requirements.

6: meeting place: check the banners, lighting, sound, projector, display board, tea and so on in the meeting room.

7. preparation before the meeting: prepare the meeting materials and supplies needed for the meeting.

8: conference catering: meal time, meal standard and confirmation of special guests (Hui people)

9: conference entertainment: confirmation of entertainment consumption form, consumption standard and entertainment place.

1: conference photo-taking: photo-taking and camera service for conference delegates.

Travel itinerary, accommodation, car use, dining, tour guide and insurance services during the Expo.

after-meeting service

1: checkout: provide detailed expense details and explanations during the meeting, and check with customers by special personnel and checkout

2: materials: collect materials after the meeting, and make meeting address book, roster and meeting video materials according to customer requirements.