Traditional Culture Encyclopedia - Hotel accommodation - Operating Directory of Economy Hotel Department
Operating Directory of Economy Hotel Department
Characteristics of budget hotels
Organizational characteristics of budget hotels
Organizational structure of budget hotels
Chapter 1 Operation of Housekeeping Department of Economy Hotel
Housekeeping organization from 1 to 1
First of all, the guest room is the core of an economy hotel.
Second, the guest room work tasks
Third, the organizational structure of the guest room
1-2 guest room business management
First, the guest room business management content
Second, contact and coordination with other departments.
Third, the guest room floor management
Fourthly, PA service management.
Five, linen, staff uniform washing business management
1-3 guest room equipment management
A, the classification of guest room equipment
Second, the maintenance of guest room equipment
Third, the management of guest room equipment
Fourth, equipment update.
1-4 room supplies management
First, the selection principle of room supplies
Second, the room supplies consumption quota management
Third, the three-level control method of room supplies
Fourth, the room supplies reserve
Verb (abbreviation of verb) Distribution and daily management of room supplies
Industry reference: the daily inspection standard of a budget hotel room.
Industry Reference: Economy Hotel Room Management System
Chapter II Front Desk Operation of Economical Hotels
2- 1 organize the front desk
First, the concept of hotel front desk
Second, the task of the front desk
Third, the front desk organization settings
2-2 front desk business management.
I. Room reservation business
Second, the front desk reception service
Third, room merchandise promotion.
Chapter III Operation of Catering Department of Economy Hotel
Chapter IV Operation of Economy Hotel Marketing Department
Chapter V Operation of Engineering Department of Economy Hotel
Chapter VI Operation of Security Department of Economy Hotel
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