Traditional Culture Encyclopedia - Hotel accommodation - Operating Directory of Economy Hotel Department

Operating Directory of Economy Hotel Department

Guiding the flat organizational characteristics of economic hotels

Characteristics of budget hotels

Organizational characteristics of budget hotels

Organizational structure of budget hotels

Chapter 1 Operation of Housekeeping Department of Economy Hotel

Housekeeping organization from 1 to 1

First of all, the guest room is the core of an economy hotel.

Second, the guest room work tasks

Third, the organizational structure of the guest room

1-2 guest room business management

First, the guest room business management content

Second, contact and coordination with other departments.

Third, the guest room floor management

Fourthly, PA service management.

Five, linen, staff uniform washing business management

1-3 guest room equipment management

A, the classification of guest room equipment

Second, the maintenance of guest room equipment

Third, the management of guest room equipment

Fourth, equipment update.

1-4 room supplies management

First, the selection principle of room supplies

Second, the room supplies consumption quota management

Third, the three-level control method of room supplies

Fourth, the room supplies reserve

Verb (abbreviation of verb) Distribution and daily management of room supplies

Industry reference: the daily inspection standard of a budget hotel room.

Industry Reference: Economy Hotel Room Management System

Chapter II Front Desk Operation of Economical Hotels

2- 1 organize the front desk

First, the concept of hotel front desk

Second, the task of the front desk

Third, the front desk organization settings

2-2 front desk business management.

I. Room reservation business

Second, the front desk reception service

Third, room merchandise promotion.

Chapter III Operation of Catering Department of Economy Hotel

Chapter IV Operation of Economy Hotel Marketing Department

Chapter V Operation of Engineering Department of Economy Hotel

Chapter VI Operation of Security Department of Economy Hotel

Bibliography and websites