Traditional Culture Encyclopedia - Hotel accommodation - Which is better, concierge or executive lounge in a five-star hotel?
Which is better, concierge or executive lounge in a five-star hotel?
According to Baidu Encyclopedia and Baidu Library, the concierge is an indispensable department in a well-equipped hotel, which belongs to the front office and is also a part of the housekeeping department. They are usually the first hotel staff to have real face-to-face contact with tourists. All the staff working in the concierge department belong to the front line, and they often serve as a communication bridge between the construction and the outside world. The executive lounge is a special place with two different meanings. One is a special place located in a government department or institution, which usually provides services such as tea, coffee, drinks and snacks for visiting officials, representatives or VIPs for their rest, negotiation and social interaction. The other refers to the lounge for guests staying in the executive room, the leisure area for high-end business guests and the "business class" of five-star hotels. If you think you have a glib tongue and like to deal with more customers, the concierge is better. If you pay attention to service details, the executive lounge is better.
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