The sizing methods for housekeeping department staffing include ( ).

The capacity methods for housekeeping department staffing include (ABCDE).

A.? Historical analysis method

B.? On-site observation method

C.? Labor efficiency quota method

D.? Job Capacity Method

E.? Proportional Capacity Method

Multiple choices, the correct answer is: ABCDE.

Generally speaking, the housekeeping department is one of the large departments of the hotel. It has a wide area of ??jurisdiction, a heavy workload, and a lot of staff. Therefore, how to prepare the staff well first ensures that there are people doing the work, and then ensures that Doing the job well is the first priority.

So, how to staff the housekeeping department? The following are commonly used methods for reference.

1. Position quota. It is mainly used to set up personnel for managers, that is, it is often said that people should be assigned according to their positions, which will be shown on the hotel's organizational structure chart. Different hotels have different management staff configurations in the housekeeping department. Generally speaking, the common ones are managers, deputy managers (assistants), secretaries (clerks), etc. For example, there is 1 manager, 1 deputy manager, and 1 secretary. In this way, there are already 3 people.

2. Floor capacity. This is mainly one of the methods that managers and foremen will consider using. For example, the number of foremen is calculated based on three shifts. Some hotels determine it based on the number of floors occupied by all guest rooms. For example, if the guest rooms occupy the 12th floor, the plan is that one foreman on the morning shift will manage 4 floors, then there are 3 morning shift foremen for 12 floors.

If one foreman on the middle shift is in charge of 6 floors, then two foremans on the middle shift are needed; if one foreman on the night shift is in charge of all floors, then there is only one foreman on the night shift; at the end of the day, six foremen are needed. Supervisors are only assigned administrative shifts. If one supervisor manages 6 floors, there will be two supervisors. In this way, there are 8 foremen and supervisors.

3. Proportional occupancy. It is to set the number of supervisors and foremen according to the ratio of one supervisor to several foremen and one foreman to supervising several employees - for example, the ratio is as follows: supervisor to foreman, 1:3; foreman to employee, 1 :10.

There is a premise here, that is, the number of employees must be arranged first before the number of foremen can be assigned, and then the number of supervisors can be assigned). If one foreman manages 10 employees, then if the housekeeping department has 60 employees, then 6 foremen are needed; if one supervisor manages 3 foremen, 2 supervisors are needed. In total, 8 people are needed to be the supervisor.

4. Coordinate the staffing. That is, comprehensive capacity, efficiency capacity, etc. This is the most complex method commonly used when organizing the number of employees, but it is also a method that must be referred to. The use of this method takes into account N multiple factors. These factors include: the total number of guest rooms, floor distribution, the number of rooms on each floor, the number of rooms booked per person, the number of scheduled foreman rounds, the setting of the duty desk, the estimated annual average occupancy rate of guest rooms, and the hotel's working system.