2016 Tuniu recruits travel experience experts and Tuniu travel product specialists

1. Tuniu Travel Product Specialist

Currently, Tuniu can choose store payment, online payment, corporate transfer, and credit card payment. Payment can be made by cash, credit card or giro check.

Of course, online payment requires a payment password.

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Currently, online payment on the website supports two modes: online payment and credit card payment. Before paying online, please contact the customer service specialist to confirm that the online payment switch has been turned on for your order.

For online payment, please first confirm that your bank card has activated the online banking function. Banks supported by online banking include Industrial and Commercial Bank of China, China Construction Bank, Bank of China, Bank of Communications, Agricultural Bank of China, China Merchants Bank, Everbright Bank, Industrial Bank, Minsheng Bank, Shanghai Pudong Development Bank, Bank of Ningbo, China Guangfa Bank, Bank of Nanjing (debit card), Beijing Bank (debit card), Ping An Bank (debit card), Postal Savings Bank of China. For the above bank payments, you need to confirm that your bank card has activated the online banking function.

Banks supported by credit cards: Bank of China, Industrial and Commercial Bank of China, China Construction Bank, China Merchants Bank, Industrial Bank, Minsheng Bank, China CITIC Bank, Shanghai Pudong Development Bank, China Guangfa Bank, Ping An Bank, China Everbright Bank (cancel the payment password to pay ); Credit card payment does not require the online payment function.

Tuniu currently cooperates with third-party payment platforms including UnionPay Online Payment, Tenpay, Quick Payment, Alipay, WeChat Pay, etc. When you select Tenpay and QuickPay, you will be prompted with the word merchant name as Tencent Tenpay/Tenpay Technology or Kuaipay Clearing Company/QuickPay.

2. Tuniu Travel Co., Ltd.

Tuniu Travel Network was established in Nanjing in October 2006. Make traveling easier, providing consumers with travel product booking services in 64 cities including Beijing, Tianjin, Shanghai, Guangzhou, Shenzhen, and Nanjing. Comprehensive products and transparent prices. 400 phone calls are available 24 hours a day, 365 days a year to make appointments, providing a wealth of follow-up services and guarantees.

3. Introduction to Tuniu Travel Company

First of all, from the comparison of business models, Ctrip and Tuniu’s businesses are almost all their own, while Tuniu America’s products are often traditional agent. Similar to a buyer in e-commerce, they are a website that selects suitable products to sell on Tuniu. From this point of view, the Tuniu S model is lighter.

Which one is better, Tuniu or Ctrip? Secondly, from the perspective of scale, as we all know, Ctrip's scale developed relatively early, while Tuniu's development was later and its scale is relatively small. However, Tuniu's US development is relatively fast, with a growth rate of around 50%.

Which one is better, Tuniu or Ctrip? Third, it depends on the service. Which one is better, Tuniu or Ctrip? What everyone cares about most is service. In fact, from a comparison of the two websites, Tuniu and Ctrip have very good services and have a good points system and membership system. Once you encounter a problem, you can call us for consultation. So, Tuniu and Ctrip don't need to compare their services.

4. What does Tuniu Travel Network’s travel consultant do?

Tuniu Product Destination Service Center Sanya, Guilin, Kunming, Hong Kong Route Service Center Sanya, Guilin, Kunming, Hong Kong and Group tours include short-distance tours around the country, long-distance domestic tours, and outbound tours. The itinerary is transparent and the quality is reliable.

Self-guided tours to islands, Hong Kong, Macao, Sanya, Lijiang, Jiuzhaigou, Xiamen, etc. There are domestic and international self-guided tour packages, and you can also order single items or any combination. Customized travel: personalized travel products tailored to your individual needs. Order tickets for thousands of premium scenic spots at ultra-low prices. Advantages Tuniu has a wealth of editing products. It selects cost-effective and high-quality routes from nearly a thousand travel agencies to form a rich product line to meet your travel needs at home and abroad. Similar products are cost-effective and it is more affordable to choose Tuniu. Nearly a hundred professional travel consultants help you select the most cost-effective travel products on the market.

You can travel easily with just a click of the mouse and a phone call. Professional call centers and senior travel consultants provide you with the most convenient and considerate services.

Tailor-made professional travel advisory group, rich product lines, double guarantees of in-sales and after-sales tracking services, and quality inspection.

If there are any quality problems during the trip, we will help you safeguard your rights to the end so that your rights and interests can be effectively protected

5. How about Tuniu Travel Company

1. The difference in the nature of the website : Tuniu is similar to an independent store in the OTA industry. The services provided by the website are all exclusive products of Tuniu; while Ctrip is an online mall in the tourism industry, and service products come from different suppliers.

The second is the difference in the types of travel routes: Tuniu’s key travel routes tend to be leisure travel routes; Ctrip’s US travel routes are mainly business travel.

3. Differences in settlement methods: Most of Tuniu’s routes are booked in the form of prepayment; Ctrip’s air ticket business is prepaid, and the hotel business is rebate after the transaction is completed, so the cash flow is not Same.

Four. The difference in special services: Because Ctrip has a wider number of suppliers, the special services are also richer. The most outstanding thing is that Ctrip has a private tour guide platform. Users can consult private tour guides for travel strategies, which greatly saves preparation time before traveling.

The difference between verb (abbreviation of verb) and after-sales service: Tuniu's services are all its own products, so the service system is more detailed and the ability to deal with after-sales issues is stronger. Ctrip is a third party with customers and suppliers, so it is in the position of an intermediate contact when dealing with after-sales service issues, and the processing speed is slower than Tuniu

6. Tuniu Travel Product Specialist Job Requirements

The travel voucher is a single-purpose prepaid card issued by Tuniu Travel Voucher Network (only used on Tuniu Travel Network), which consists of numbers and passwords. During the validity period of the travel voucher, using Tuniu Travel Network is equivalent to cash and can be used multiple times. 1. The role of the tourist list in Tuniu Travel is as follows: 1. The price presented in the promotional price is a discounted price; 2. If the preferential conditions are booked in advance and multiple bookings are encountered at the same time, they can be used at the same time. If you have a Tuniu voucher, you can still use the voucher to enjoy multiple discounts; 3. You can enjoy the discount when booking in advance and meeting the number of days in advance, and the day of travel will not be counted in the number of days in advance; 4. Please make all payments before the reservation time. If the discount time is exceeded, the corresponding discount amount needs to be paid; 5. In multi-person bookings, if the number of people in the multi-person booking is met, you can enjoy the discount. If the number of people changes after signing the contract, the number of people after the change shall prevail; 6. Discounts can not be enjoyed at the same time as vouchers; 7. Only one discount can be participated in and used for one order. 2. How to obtain travel vouchers: 1. Customers book products on Tuniu Travel Network. After returning from the trip, they post the travel notes of this trip on the forum as required. If approved, they can get a travel voucher; 2. Tuniu Travel Network will hold promotions from time to time, and you can get it by participating in the event. Get travel vouchers. Please pay close attention to various activities of Tuniu Travel Network; 3. Book tickets on Tuniu Travel Network, and fill in product experience reviews online after travel and accommodation to receive a certain amount of travel vouchers; 4. Customers can directly contact the marketing department of Tuniu Travel Network Purchase travel voucher products. 3. How to use travel vouchers: 1. When booking online, you can enter the travel voucher number and password on the payment page; 2. You can also use it according to the prompts of the customer service specialist during the phone booking process. Four. Things to note when using travel vouchers: 1. Travel vouchers are equivalent to prepaid cards, and the prepaid value of one yuan in the voucher is equivalent to one yuan; 2. Travel vouchers can be booked on Tuniu Travel Network for group tours, self-guided tours, self-driving tours, corporate tours, cruises, visas, prepaid hotels, and special sales products, group purchase products (note: ticket products, pay-as-you-go products, retail platform products, train tickets, and air tickets do not currently support the payment of travel vouchers); 3. Travel vouchers are exclusive tools for members and adhere to the principle of recharging first and using them later, that is, The travel voucher will be bound to the member account when used for the first time. The bound travel vouchers can only be used by member accounts, but travelers who order with travel vouchers are not restricted; 4. The Tuniu travel vouchers sold are valid for three years from the effective date, and the Tuniu travel vouchers should be used within the validity period ; 5. Within the validity period, you can use ful to purchase physical Tuniu travel vouchers. You need to enter the member center and click to confirm receipt to activate it. Travel vouchers purchased offline can generally be activated and used within five working days after the funds are confirmed; 9. Travel vouchers are products that cannot be registered, reported as lost, or cannot be cashed. If sold, there will be no refund.

If you lose it, you won’t replace it. Please keep it properly. 10. Travel vouchers can only be used when booking products, and cannot be used for consumption during travel; 1. Log in to the member center, click on travel vouchers, and check the balance; 12. Tuniu travel vouchers are on sale, but there are still unspent items after expiration Customers with balances can apply for an extension, and the extension period is one year. A handling fee of 50 yuan/time will be charged for deferred payment, which will be directly deducted from the travel voucher amount; 13. If you need an invoice when purchasing travel vouchers, please explain it in advance or indicate it before the specific option. When booking a product, an invoice is no longer provided for the payment portion of the travel voucher.

7. Tuniu Travel Planner

It was not easy to do at first. Just take your time and gain experience and connections.

8. Tuniu Travel Product Specialist Interview

The most important skill in sales is communication with people!

It’s good that you want to work in marketing because marketing is an industry that will never have layoffs!

If you want to be approved by the interviewer

First of all: you must keep smiling and always smile.

Secondly, you can not regard the interviewer or client opposite you as your target, but as your friend.

Then: How do you introduce yourself to your friends? My name is XX, I am mXX this year, I am unmarried, I am a local, I am at home with my parents. This is not a self-introduction! Ha ha. To introduce yourself to the company, just tell the person your name. What can you do? What's your purpose here? what do I do? Finally, I hope your company can give me such an opportunity! Just do it!

I wish you success!