Traditional Culture Encyclopedia - Hotel accommodation - How should I respond when a hotel receptionist asks if the room rate can be cheaper?
How should I respond when a hotel receptionist asks if the room rate can be cheaper?
Hello, Mr. (Ms.)
According to our regulations, I can lower the price appropriately for you. Since I have just joined the company, I will give you the best discount. , (You can decide the specific amount yourself. The key is your positioning of customers, that is, do you think customers come to your hotel because you are cheap or because you have good service, and determine the prices of the main competing hotels around you) This price is in our It is already the most favorable among the hotels in the same party. Then describe the prices (listed prices) of 2-3 hotels. If the customer says they are still high, don’t give in. Now push down your competing products and services and improve your services. Make improvements.
The most important thing in hospitality is to always smile
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