How to claim if you hit the glass door of the merchant?

Legal analysis: if the customer collides with the door glass and causes injury, if the operator has fulfilled the obligation of reminding, such as pasting the words "Be careful with the glass" on the glass door, it is because the customer accidentally collides, and the customer should bear the responsibility. If the operator fails to fulfill the safety guarantee obligation within a reasonable limit, he will be liable for damages.

Legal basis: Article 1 198 of the Civil Code of People's Republic of China (PRC). Operators, managers or organizers of mass activities in hotels, shopping malls, banks, stations, airports, stadiums, entertainment places and other business places shall bear tort liability if they fail to fulfill their security obligations and cause damage to others. If the behavior of a third party causes damage to others, the third party shall bear the tort liability; Operators, managers or organizers who fail to fulfill their security obligations shall bear corresponding supplementary responsibilities. Operators, managers or organizers may claim compensation from a third party after assuming supplementary responsibilities.