Traditional Culture Encyclopedia - Hotel accommodation - What should I do if the hotel guest's room is covered with stickers after checking out?
What should I do if the hotel guest's room is covered with stickers after checking out?
Some netizens said: Now hotels are all real-name certified, so you can't run away when you stay. There are also some netizens who doubt the truth of the matter and think that the hotel has a deposit, so it is impossible to let the guests leave so easily. I don't doubt the truth of this matter. If you often go out to stay in hotels, you will find that many hotels now charge no deposit, only room fees, and cancel the room inspection process when checking out. I think there are many reasons here. First of all, with the application of the Internet and the development of the Internet economy, most people book hotels and settle housing expenses through online platforms when they go out, and many Internet platforms stipulate that customers don't have to pay housing deposits when their credit reaches a certain point. Secondly, the improvement of customer quality. The hotel collects the customer's housing deposit because it is worried that the customer will not be compensated for the damage or take away the goods. In recent years, people's living standards have gradually improved and their overall quality has been improved. They are dismissive of several towels and bottles of drinks in the hotel, not to mention damaging the hotel's items and getting themselves into trouble. Over time, the hotel has no meaning of charging a deposit, which is redundant. Finally, the change of hotel concept. Hotel industry is one of the most competitive industries. Under the trend that more and more hotels don't charge customers' housing deposits, hotels know that if they continue to charge, they will suffer double losses of reputation and money, so they take the initiative to join the ranks of not charging deposits, reduce check-in links, improve service efficiency, trust and respect customers, and give customers a better check-in experience. But why did this resident do this? I'm afraid only the parties themselves know. Maybe he had some unhappiness with the hotel before, deliberately retaliating, or maybe he was mentally abnormal. Under normal circumstances, although many hotels don't charge a deposit now, it doesn't mean that tenants can damage hotel facilities. Now they are all real names. If you call the police or sue, it is not difficult to find a person. If the amount of intentional damage is too large, it may even be investigated for criminal responsibility. From a civil point of view, the behavior of residents has constituted infringement. That is, the ownership of the house belongs to the hotel, and the guest's behavior obviously damages the house, which means that the hotel's right to the house is violated. The hotel has the right to ask customers to stop the infringement, eliminate the influence, restore the original state and compensate for the losses. Judging from the room covered with stickers, it is certainly not easy to clean up, but it seems needless to say how much damage has been caused. It mainly depends on the attitude of the hotel. At present, the best way is to negotiate and ask residents to compensate for some cleaning costs. But if the residents refuse, it seems that it depends on whether the hotel will sue through legal channels.
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