Traditional Culture Encyclopedia - Hotel accommodation - What abilities should a qualified hotel manager have?

What abilities should a qualified hotel manager have?

Managers should be clear about who they are managing for. Only by solving this problem can they really put down their burdens and work hard. So who does the manager work for? Working for yourself? For others? Actually, it is not. Managers work for others, and finding their own value while working for others is the value of managers.

As an excellent manager, I think I should have at least the following basic qualities and abilities:

1, you should have enough psychological endurance. In an organization, it may not be mandatory, and there is a lot of freedom. Don't expect you to boss around like a company leader or a national cadre. Can be understood by most people. This is a success. Many times you will receive complaints and accusations. Even if you pay more, there will still be many people looking at you critically, because you are a leader, although you have no real meaning. In this regard, I think what a manager should do is to follow good advice. No one is perfect, and it is normal for others to put forward opinions and ideas. Some opinions show that others still care about you, but not all opinions are correct and can be adopted. Learn to analyze by yourself and don't do anything that wastes people and money. If you have time, give those members who put forward opinions but were not adopted a reason why they were not adopted, or kick the ball to him. It's good that he has an idea, so let him cooperate with you. Don't think of yourself as a god, you and I are both laity. Laity is wrong, and there is no absolute perfection.

You should have enough endurance. A decision or an order of yours may be ignored by many people. After all, you may not be familiar with more than half of the people in a company, even though you are the leader. So sometimes it's normal for you to be left out. Don't complain Prestige is gradually established. Don't think too highly of yourself, but don't be too insecure. No one is born with authority. Few people will listen to your orders for the first time. After all, few people know you. It's normal not to listen to you, but not to listen to you. At first, you should learn to sell melons. Maybe no one really knew you at that time, but what happened later? As long as you succeed in making others believe you and get their support in the next few times. Your prestige will be gradually established. Let others laugh if they like, as long as you succeed in the end. Another way to build prestige is to make concluding or critical remarks in public. Remember never to participate in meaningless discussions and quarrels, these are things that ordinary employees do. Look at these. Stop arguing in time and don't make the same remarks repeatedly. People will only think you are incompetent. It is enough to send 1 or 2 times, and then handle it correctly in an appropriate way later.

You should have selfless dedication and service consciousness, because you are a manager and a leader. Since I have reached this position, I can only instill such thoughts into myself. For everyone, the first is to pay, the second is to pay, and the third is to pay. Never expect anything in return. Remember, the premise of management is service! So do what you can.

You should have a clear goal. Although what you are doing now cannot bring any practical benefits to your life, you should regard it as your career. You should have short-term or long-term goals. It's up to you. If you think you have been dragged to the position of leader, but you haven't formed your own concepts and ideas about these things and you really can't find a goal, then step down and give your position to someone with a goal. Don't let that position hang in its place without seeking its management.

You should have strict organizational discipline. As the saying goes, you can't be Fiona Fang without rules. At the same time, there is an old adage still ringing in my ears. We must follow certain rules when we participate in any social activities. If you want to join this game, you must first understand the rules. Those who are willing to obey can stay and play, and those who are unwilling to obey can choose to leave. Just like playing cards. It doesn't matter if the cards are bad. No one can accuse you as long as you play by the rules. As a qualified manager, what you must do is practice. Only when you do it yourself can you expect others to do it.

I hope the above answers are helpful to you!

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