Traditional Culture Encyclopedia - Hotel accommodation - The cockroach was killed by the manager with his bare hands when he went to the dinner table. Did the hotel handle them properly?
The cockroach was killed by the manager with his bare hands when he went to the dinner table. Did the hotel handle them properly?
1. What happened when the cockroach was crushed to death on the table by the manager with his bare hands? Southerners believe that cockroaches will not be too strange, because cockroaches can be seen everywhere in the south, but if cockroaches run to everyone's table, I believe many people will be particularly disgusted. But some customers met cockroaches while eating in the hotel. It happened when a family went to a hotel for dinner and saw a cockroach on the table. They then called the hotel waiter, who negotiated with them and wanted to change them to a private room, but the family refused. Then the hotel manager arrived, directly pressed the cockroach on the table and refused the corresponding compensation. The family also paid 700 yuan.
Second, has the hotel handled it properly? I believe that the hotel and customers are very uncomfortable when such a thing happens, because no one wants to see cockroaches on the table when eating. After all, cockroaches are bound to carry a lot of bacteria, and they are still eating. In this process, this kind of thing found on the table will make people lose their appetite for eating instantly. Originally, the hotel should reasonably appease customers' emotions and give corresponding compensation. But the hotel refused to pay compensation, and their manager made such an incredible move that he trampled the cockroach to death directly by hand. The hotel's handling method is obviously very inappropriate, because they have not deeply reflected on their own problems. The cockroaches in the hotel must have been disinfected by the hotel, and the work was not done very well, which affected the appetite of customers. So hotels should compensate consumers.
As a consumer, after seeing this, will you continue to eat in this place? At the time of the incident, the family basically lost their appetite after seeing the cockroach, because it can be seen through the video that the dishes on the table have hardly moved, and the family also said that the cockroach was discovered after the hot dishes were served on the table, so everyone was in no mood or appetite, and then continued to eat, and then negotiated with the hotel. I believe that anyone who encounters such a thing is definitely not in the mood to eat. Because people don't know how these dishes are cooked, and according to this cockroach, is it just one of many cockroaches in the hotel? Is their food contaminated by this cockroach? I believe everyone has this question. Although the hotel has contacted the relevant companies afterwards and carried out a comprehensive disinfection work for the hotel, the impact on this consumer has not been reasonably solved. For hotels, consumers are their main source of income, so it is necessary to appease consumers' dining mood. In this matter, the hotel should make reasonable compensation to consumers, either free of charge or give them certain discounts. These are all possibilities and attitudes.
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