Why can't some hotels receive foreign guests?

The reason why hotels can't receive foreign guests.

That's because the location or qualification of the hotel is not suitable for receiving foreign guests. Hotels that receive foreign guests need certain hardware requirements (such as opening international long-distance calls, international TV channels, Chinese and English menus, Chinese and English signs, etc.). ).) and software facilities. (Personnel must know English, have relevant diplomas and have the ability to receive foreigners), and be approved by relevant departments for filing.

Hotel standards that can receive foreign guests

1. Foreign-related hotels must apply to the Tourism Bureau. All hotels that apply for admission need to have hardware facilities to receive foreigners (such as opening international long-distance calls, international TV channels, Chinese and English menus, Chinese and English signs, etc.). ).) and software facilities. Personnel should know English, have relevant diplomas and have the ability to receive foreigners.

2. If you don't bid for foreign-related hotels, you can only target domestic tourists, and you don't need the above equipment.

For non-foreign hotels, foreigners are not allowed to stay. This statement is inappropriate, because you need to register when you check in, and its registration record will be transmitted to the public security system. As long as you follow the procedure, it is legal. However, some hotels are not equipped with a public security registration system, and reception is not allowed because there are foreign criminals who can stay.

Basic principles of hotel reception of foreign guests

1. Pay attention to education

(1) Pay attention to the neatness of instruments and clothes, and clean your face, hands, clothes and shoes. Hair and beard should not be too long, but they should be trimmed neatly.

(2) generous and decent, dignified and kind-hearted, tall and straight, full of energy. Any rude or impolite words and deeds are considered disgraceful.

(3) Pay attention to your status, speak politely and don't do anything more polite. When you talk, you look reserved, kind and with a slight smile.

(4) keep the appointment. When dating someone, you must be punctual, and you can't miss the appointment and time out. Don't forget what you promised others, but do it on time. People who break their promises or break their promises are detrimental to their own personality.

(5) Observe public order. Do not cause trouble or inconvenience to others, do not disturb others, do not interfere with and influence others, and respect others.

2. Polite language

As a form of etiquette, polite language conveys a person's love and etiquette to the world and people, making the lover more brilliant and the speaker more respected. In international communication, etiquette languages such as "hello", "please", "thank you", "sorry" and "goodbye" are often used.

respect a custom

Different countries have different cultural customs and social systems, and often have different ways of thinking and understanding, so we should respect each other and be cautious in communication. Respecting custom is a very important etiquette principle in international communication. Some behaviors that are normal in China will be considered rude or even taboo in some countries. For example, Koreans hate the word "four", and many buildings in South Korea have the numbers "fourth floor", "fourth floor", "fourth room" and "No.4" in Yanji.

respect sb's privacy

Respect privacy, avoid all topics involving personal privacy in conversation, specifically, do "five don't ask": don't ask your age. The age of foreigners is confidential. They want to be young forever and keep the word "old" a secret. Second, don't ask if you are married. China people like to talk about each other's marital status, but foreigners don't. In fact, it is not a pleasant thing for an old man to "confess" to others that he is unmarried, especially for women. Don't ask about experience. Many foreigners emphasize personal supremacy and independence, and their experiences and personal preferences are purely personal privacy. Fourth, don't ask about income. Everyone's income is related to his status and ability, and is regarded as his own face by foreigners, so it is out of the question at all. Don't ask the address. When you meet foreigners for the first time, you shouldn't ask them to leave their addresses. Foreigners don't invite people to their homes at will.

5. Ladies first

"Ladies first" is an important principle in international etiquette. The core of the principle of giving priority to women is to require men to respect, take care of, help and protect women in all aspects of their actions on any occasion and under any circumstances.

to be neither humble nor arrogant

The most important principle of international etiquette is to maintain the equality of personality, and to avoid and overcome the two communicative attitudes of "arrogance" and "inferiority", which put the other party or oneself in an unequal position. To be humble, we must grasp the following points:

(1) Never seek money or material benefits for each other. As long as you control this, the personalities of both sides will be equal.

(2) Pursuing the equality and transcendence of value, with the spirit of being proud of the motherland and the nation.

(3) Adhere to the attitude of seeking truth from facts and don't overdo it. Politeness and modesty are necessary, but if you go too far, it will become hypocrisy.

What kind of hotel can receive foreign guests?

Hotels need a tourism (foreign-related) business license to receive foreign guests.

According to Article 25 of the Regulations on Star Rating of Tourist (Foreign-related) Hotels in People's Republic of China (PRC), the state implements the system of issuing tourist (foreign-related) business licenses by the tourism administration department, namely the Tourism Bureau.

Twenty-sixth all newly-built hotels must obtain the star construction and tourism (foreign-related) business license issued by the hotel star rating agency before they can carry out tourism (foreign-related) business.

Article 27 After receiving the notice of grading or the notice of temporary grading, the hotel shall, within three months, obtain the tourism (foreign-related) business license issued by the National Tourism Administration from the local tourism bureau with its business license. Those who fail to receive it within the time limit shall not engage in tourism (foreign-related) business. Anyone who forcibly conducts foreign-related business in violation of these regulations is deemed to be in violation of state regulations, and the hotel operator will be held accountable and dealt with according to law.

Twenty-eighth hotels do not meet the minimum requirements of a one-star hotel because of the facilities and service level. After receiving the notice of not grading, tourism (foreign-related) business shall not be carried out. Anyone who violates these regulations and forcibly carries out foreign-related business is regarded as violating state regulations, and the hotel operators will be held accountable and dealt with according to law.