What is weeding?

Question 1: Do the staff who send and receive linen need to take it down for room service? According to the rules and regulations of each hotel, there is no international hotel standard. Look at the rules and regulations of each hotel.

Question 2: Is it a coincidence to count dirty linen? The employees of the laundry company sort the dirty linen, count the quantity and register it on the laundry list.

The banquet waiter will take the dirty linen away from the table after the banquet or after the guests have finished eating.

2. check linen. After the catering waiter takes away the dirty linen, check the dirty degree of the linen and put those linen with serious stains in.

Pick it out and put it alone so that it can be handled separately.

3. Carry out simple treatment, and the catering waiter should brush off the obvious leftovers left on the linen to prevent washing.

Contaminate other linen to avoid the difficulty of washing.

4. After taking it out, store it centrally and record the quantity. The catering waiter will collect the removed dirty linen together, sort it out and record it.

Record the exact quantity.

5. Load the car and send it to the laundry room. After counting the number of linen, the catering waiter will put these dismantled linen in the linen cart.

Send it to the linen room for exchange within the specified time.

6. Check the linen room. After the catering waiter sends the dirty linen to the linen room, the linen man should check the specifications of these linen.

Category and quantity, etc. And pick out the damaged or soiled linen, try to find out the reason and repair it in time.

Washington State

Question 3: What do people do? Does it spread turf in the city?

Question 4: What is the cross formula of room cleaning and what cleaning process does it represent? 1. Enter-knock on the door and open the window for ventilation.

Step 2 collect-collect garbage

Step 3 take off-take off dirty clothes

Finish the mat and make the bed.

Step 5 clean the bathroom

6, wipe-wipe the dust

7. Supplementary-supplementary items

8. Mop-mop the floor and pick up small garbage

9. Inspection-Self-inspection

10, exit-leave and register.

Question 5: What's the standard for placing items in a hotel linen cart? The sub-sack is hung on the hook, the left side is used for collecting towels, and the right side is used for collecting sheets;

Empty the linen bag at the end of each shift and clean the inside and outside of the linen bag. Garbage bags can't be hung on linen cars.

Put four buckets on the pedal of the linen cart to keep the cleaning tools clean and the medicines sufficient;

Put the linen in the frame and put it in the frame according to the regulations;

Linen and supplies are complete and tidy;

Cleaning and sweeping tools are placed on both sides respectively;

Disposable goods in the material tray should be placed neatly according to the position indicated by the label; 70% of the total room allocation in this area; Quantity of equipment. Articles related to food hygiene, such as tea leaves and cup lids, must be packed in clean plastic bags.

Garbage bags and garbage evacuated from the house cannot be placed in linen bags or in other parts of the car; Do not put the evacuated linen on the guest supplies; If the height of the dirty linen exceeds the linen bag, the linen cart must be pushed back to the workshop to unload the dirty linen; Personal belongings and guests' belongings cannot be stored in the work car;

Organize the work car at any time during work and put the items in order.

Question 6: Hotel linen management rules and regulations

1 purpose

In order to standardize the management of linen in various business places and ensure the business needs of hotels, these regulations are formulated.

2 scope

Applicable to the management of linen in all business premises of the hotel.

3 responsibility

3. 1 Housekeeping Department is responsible for managing linen used in hotel rooms and washing linen for catering and entertainment.

3. 1. 1 The linen quality of each department meets the four-star standard, including color, specification and weight.

3. 1.2 Prepare linen demand plan and assist the purchasing department in purchasing.

3. 1.3 Responsible for the acceptance of new linen with relevant departments.

3. 1.4 Responsible for the control of changing dirty linen into clean linen in each department.

3. 1.5 Responsible for washing and distributing linen in time.

3. 1.6 is responsible for the control of discarded linen.

3.2 The Finance Department is responsible for approval and procurement.

3.3 Each department is responsible for providing accurate linen quantity, and supervising the employees of this department to use linen correctly.

4 working procedures

4. 1 flax standard equipment

4. 1. 1 room cloth

Housekeeping department is responsible for providing linen for all rooms in the hotel, and the ratio of floor rooms, floor operation and storage, laundry storage is 1: 1 .5, that is, floor room equipment1,floor operation and storage1,laundry storage and standby1. Flax feels soft and has good water absorption. Comply with FZ/62006. Towel yarn count: ground warp 32S/Z, wool warp 32S/Z and weft yarn 32S.

A) bath towel: not less than 1400 mm× 800 mm, with a weight of not less than 600 g. ..

B) Face towel: not less than 700MM×350MM, and the weight is not less than 140G.

C) Floor towel: not less than 750MM×450MM, with a weight of not less than 350G.

D) Square towel: not less than 320MM×320MM, with a weight of not less than 55G.

E) Bathrobe: cotton or silk, soft, comfortable and warm.

F) Bedsheet: The yarn count shall not be less than 32S, and the warp and weft density shall not be less than 60×40.

Xiao Zhang: 1.9M×2.8M Large Zhang: 2.3M×2.8M

G) pillow core: soft and comfortable. Not less than 750 mm× 450 mm

H) Pillow case: the yarn count is not less than 32S, and the warp and weft density is not less than 60×40.

I) Thin quilt: high-quality quilt core, soft and comfortable, good thermal insulation performance, no fouling, 2-4 cm larger than soft cushion.

J) Protective pad: It has good adsorption performance, can effectively prevent the penetration of pollutants, can be fixed with the seat cushion, and can use special-shaped cotton or hollow cotton.

4. 1.2 Shaanxi Yalan flax

Housekeeping department is responsible for providing all linen products for hotel entertainment. Linen is provided according to the ratio of 1: 1: 1 for guests, 1 for washing and 1 for laundry to ensure the normal operation of linens. Flax feels soft and has good water absorption. The count of towel yarn is 32S/Z for ground warp, 32S/Z for wool warp and 32S for weft. The specifications and weight are the same as those of the room towels.

4. 1.3 catering linen

Housekeeping department shall assist in the preparation of catering linen, which shall be prepared according to the ratio of 1: 1: 1.5, that is, dining equipment1,washing1,catering linen/. Linen should not only conform to the grade of the hotel, but also conform to the development trend of the hotel, and it should be easy to wash.

4.2 Application

4.2. 1 When the use of linen can't meet the service quality requirements, the user department shall submit a written application according to the use demand, and the housekeeping department shall make a purchase requisition plan according to the linen budget, fill in the purchase requisition and submit it to the finance department for approval.

4.2.2 After the scheme is approved, the buyer shall contact the supplier to provide samples, which shall meet the linen quality standards of four-star hotels.

4.2.3 After the samples are selected, the housekeeping department will wash them several times to see the quality after washing. After everything meets the requirements, the samples will be kept by the finance department and priced.

4.3 Acceptance

After the arrival of the new linen, the housekeeping department will check the quality and quantity of the linen together with the user department and the finance department to see if it is consistent with the sample. If not, you won't accept it. If there is no problem, it will be collected by the user department. ......& gt& gt

Question 7: What is the room service process and cleaning process? 1. Prepare 1 to get the worksheet.

2, understand and analyze the room, decided to clean the room.

Overview: VIP room-room with "makeuproom"-room specially instructed by the foreman-please keep this marked room-long room-vacant room.

Special circumstances: VIP room-dressing room-room specially instructed by the foreman-guest room-guest room-living room-long room-vacant room. 3, check whether the car is clean, supplies are complete.

A, put the cleaning basket at the bottom of the work car, and put cleaning tools such as detergent, toilet brush and scouring pad inside.

B, ready to rag, five pieces (two dry and three wet). 4. Get the vacuum cleaner ready.

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Second, knock on the door.

1. Gently ring the doorbell or knock on the door, three times each time. Knocking at the door for the first time: "housekeeping, MayIein?

Room attendant, may I come into the room to clean? ) ",if there is no sound, the interval is 5 seconds. 2. Knocking the second time is the same as the first time. If there is no answer, open the door slowly, don't slam it.

Gently open the door 10 cm, then knock on the door for the third time, identify yourself and ask "housekeeper,

Main? "Before entering the room.

3. If the guest is in the room, wait until the guest agrees, then go in, greet the guest and ask if you can clean the room.

4. To clean the house, the work car must be parked in front of the house against the wall, and the work car must be parked in front of the house for 2/3. Third, quit.

1, put the small towel at the door of the bathroom and put the cleaning basket on the side against the wall. Turn off the air conditioner, turn off the bright lights, open the curtains and open the windows when entering the room. 3. Take out the trash can and ashtray in the room. Before dumping, check whether there are documents or valuables in the trash can and whether there are unlit cigarette butts in the ashtray.

4, remove the dirty linen, at the same time check whether there is any loss or damage, and pay attention to whether there are items and clothes left by the guests. Step 5 remove all the teacups

Question 8: How to prevent the secondary pollution of hotel linen from this perspective, the secondary pollution of linen is not a trivial matter and needs to be solved urgently. Although secondary pollution is very harmful to flax, it can be completely avoided. To effectively prevent secondary pollution, we should start from the following aspects;

First, strengthen professional ideological education, enhance the sense of responsibility of staff in guest rooms and laundry rooms, and make them do their duty and cherish linen.

The second is to formulate strict and detailed operating procedures, and each step of operation has rules to follow to avoid uncivilized phenomena in operation.

The third is to strengthen inspection. The person in charge of the guest room and laundry room should always check the linen situation, stop even if signs of secondary pollution are found, and criticize and educate irresponsible employees and deal with them seriously.

Fourth, increase the punishment, establish a compensation system for secondary pollution, and order the parties who cause secondary pollution to pay compensation, and if the circumstances are serious, they will be expelled.

Fifth, improve working conditions, equip equipment as much as possible, solve the specific difficulties of linen treatment and reduce the possibility of secondary dyeing.

Sixth, strengthen the maintenance of laundry facilities and equipment to avoid the burr of linen caused by machine washing.

Seventh, the linen must be dried after washing to avoid secondary pollution caused by natural air drying.

Eighth, there must be good communication between the floor and the front desk. If the information officer finds smoke holes or uncleanable stains on the linen during the ward round, he should report the room situation to the front desk in time so that the guests can make corresponding compensation.

Question 9: What do you mean by the cleaning process of guest room bathroom, such as opening, flushing, collecting, washing, wiping, repairing, brushing, checking and closing?

Open-open the door, turn on the light and open the air.

Flush-flush the toilet to collect-collect garbage and take away dirty towels.

Cleaning-cleaning all sanitary wares.

Wipe-wipe off dust, dry water stains, polish mirrors, etc.

Replenish-replenish guest supplies

Brush the floor clean

Check-Look around to ensure the cleaning quality.

Turn off-turn off the exhaust, turn off the lights, close the door and fill out the work report.

For reference.