Traditional Culture Encyclopedia - Hotel accommodation - Can I get a refund if I find cockroaches in the hotel?
Can I get a refund if I find cockroaches in the hotel?
Legal analysis: in this case, you can ask the hotel to compensate you for your losses. If you cause personal injury to consumers or other victims, you should also compensate for medical expenses, nursing expenses and transportation expenses. Reasonable expenses for treatment and rehabilitation and reduced income due to missed work. Compared with producers and operators, relatively scattered consumers often become the weak ones who suffer, for the following reasons. This requires strengthening the protection of consumers' rights and interests.
Legal basis: Article 15 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests stipulates that consumers have the right to supervise goods and services and protect their rights and interests. Consumers have the right to report and accuse violations of consumers' rights and interests, as well as illegal and dereliction of duty of state organs and their staff in protecting consumers' rights and interests, and have the right to make criticisms and suggestions on protecting consumers' rights and interests.
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