Traditional Culture Encyclopedia - Hotel accommodation - I'm going to a star hotel for an interview. If the examiner asks why he chose the front desk? What do you need to be a receptionist and how should you answer it?
I'm going to a star hotel for an interview. If the examiner asks why he chose the front desk? What do you need to be a receptionist and how should you answer it?
1, familiar with business etiquette, because most people who go to hotels are business people.
2. Have a good sense of service and make customers feel at home.
3. As the saying goes, a state-owned country must have national regulations, so it is necessary to be familiar with hotel management regulations and hotel operation systems, otherwise the benefits cannot be guaranteed.
4, do a line of love, you must love this profession, which is also commonly known as love and dedication.
5, it is best to speak fluent English, because working in a hotel will inevitably meet foreigners.
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