What is the workflow of the room supervisor?

1, supervise and check the employee's sign-in and employee's gfd, and ensure that each employee arrives on time according to the standard.

2, check the daily floor work distribution.

3, to the floor to check the waiter's work, found that the situation corrected in time.

4, presided over the regular meeting, put forward the need to improve the work.

5. Check the VIP room and spot check the guest room to ensure that the room is clean and tidy and meets the hotel's cleaning standards.

6. Check the VIP room that will go to the store every day to ensure that the guests make all preparations before arriving at the store and ensure that the room meets the cleaning standards.

7. Check vacant and bad rooms and solve problems in time.

8. In the process of rounds, the supervisors and waiters should be properly trained to ensure that employees can work independently and meet the cleanliness standards of the hotel.

9. For employees with problems, find out the crux in time and take corresponding measures to ensure the normal operation of the work.

10, supervise and inspect on the floor at any time.

1 1, working hours, there is no other area, and the main time should appear on the floor.

12, you must check all the work and make sure everything has been completed before you leave your post.

13, all handover reports must be written before leaving work.

14, do a good job of security.

Extended data:

Requirements for appointing room supervisor:

1, more than three years working experience in guest rooms and certain management knowledge.

2. Strong sense of responsibility, good professional quality, hard-working, hard-working, enterprising, adhering to principles, noble character, loyalty and reliability.

3. Have a tourism vocational high school education or above, and have received professional training in tourism and hotel management.

4. Fluent in language and able to communicate in English.

5, male or female, energetic and healthy, gfd elegant and dignified, aged about 28-35.

6. Have certain endurance and self-mediation ability, and have corresponding management ability and consciousness.