Traditional Culture Encyclopedia - Hotel accommodation - /kloc-how to write [five articles] of 0/000 words?
/kloc-how to write [five articles] of 0/000 words?
Some time ago, XX Project Department organized more than 30 employees to conduct etiquette training. This etiquette training really benefited a lot. Teacher Zhou not only taught us the basic etiquette knowledge, but also learned a lot of skills and precautions in the workplace. More importantly, it improves and purifies our hearts and gives us a new understanding of our future life, work, study and life. Through the explanation of etiquette knowledge in etiquette, manners, costumes, socializing, meeting guests and talking, the practical value of etiquette is expanded and enhanced, and the role of personal career shaping and unit image promotion is well achieved. Now let me talk about my own experience.
First, etiquette is an attitude towards life.
After this etiquette training, my understanding of etiquette and upbringing has been sublimated. So many rules and regulations, according to my personal opinion, most of them apply to me. Some of them, such as etiquette, say: when talking to others, shaking your head, your feet or legs are not good, and your eyes are not good. Considering the reality, it is! Before I studied etiquette systematically, these phenomena often existed in me. After this systematic study and standardization, the word etiquette is deeply imprinted in my heart. Coupled with the exposure in daily life, no matter what I encounter and what problems I deal with, I can handle them generously and appropriately in my work at the moment. Inadvertently, etiquette has become an instinctive reaction to people and things.
Second, etiquette is everywhere.
We have been taught since childhood that "always say hello when we meet" and answer "you're welcome" when others say "thank you". This is etiquette. After work, some "work standards" and "code of conduct" of the unit are also a requirement for etiquette to some extent, which is a more professional and standardized etiquette. It can be said that vertically, all kinds of behaviors in people's lives are inseparable from etiquette; Horizontally, people are active in their families, streets, schools or work units almost every day, and these places have their own etiquette requirements and norms.
Since primary school, we have understood different etiquette education. We are asked to learn to say hello, apologize and be grateful, and so on. We often say ten sentences of etiquette, but the fact is that few people can really say them accurately and completely. In real life, when dealing with people often, we should all learn how to address each other respectfully and use honorifics appropriately when necessary, which will bring us a lot of benefits in our life and work, otherwise it may bring us a lot of inconvenience. When asking for help from others, using pleading tone and imperative sentences often has great effect; When dealing with people, you should know how to say sorry. Arrogance will only make things worse, to say the least. When serving others, we must be sincere, wholeheartedly and full of goodwill. Try your best to do your mouth, eyes, body and mind. When talking with people, we should face up to or look up at each other, always pay attention to each other's needs, talk in standard Mandarin, naturally interact with each other's expressions, and try to keep a generous smile. Family advertisement
Our manners and every move affect others' overall evaluation of ourselves, so we need to strengthen our own quality and cultivation; So we need to learn etiquette norms.
2. How to write the second article of 1000 words?
I really learned a lot of solid things in this training. In the past, the concept of etiquette was very vague, and it felt nothing more than politeness. After this class, Li xx can be said to be lively and dancing, and he feels suddenly enlightened. I never thought there would be so many things about etiquette, but I think so. China is a big country of etiquette. Up to now, etiquette has included thousands of years of cultural accumulation in China, which can be regarded as one of China. Without the teacher's explanation, I really didn't know that business etiquette is so important at work, and it is not only practical at work, but also very important in daily life.
Mastering business etiquette easily and flexibly can make you feel at home in your work, and will not affect your normal work because of your rudeness. It can also be used as a tool for interpersonal communication. Etiquette can actually be said to teach us how to get along with others. Judging what kind of person a person is from his manners and habits is absolutely a science. Some people can really see it right. I think teacher Luo should be like this. It seems that I really should practice more. I totally agree that speaking skills are also classified as etiquette, not only in work, but also in life. I also know that I should feel the same way when I talk to others. The teacher said that we should tell each other from the other's point of view when we encounter something, so that the other party will have any benefits, but I can only imagine the effect that I always ignore. Learn how to praise others in the art of speaking, just as the essence of etiquette is that I convey him to the other party with good intentions at the right time and in the right way, and most of the time the other party will send him back, so we form a virtuous circle. Although I have only learned a little, I believe that as long as I sincerely praise and sincerely, I will definitely get the expected effect.
In class, Mr. Luo introduced our hair style, clothes, appearance and accessories, to business etiquette, standing posture, sitting posture, eye etiquette, smiling etiquette, gesture etiquette, greeting etiquette, handshake etiquette, business card etiquette and introduction etiquette. The principle of respecting the elderly is to introduce the young to the old first; Introduce the low status to the high status; Introduce guests to the host; Introduce company colleagues to customers, and introduce colleagues from our own company to colleagues from other companies; Introduce non-official personnel to official personnel; Introduce the junior to the senior; Introduce men to women. Action when introducing: palm up, usually standing when introducing, except for the elderly and ladies under special circumstances. At a banquet or conference table, you can just smile and nod without standing up. In addition, there are conversation etiquette, seating etiquette, elevator etiquette and marching etiquette.
After learning this course, I suddenly felt very confident. Because I think I have found a way to improve myself. I have to learn to take the initiative. I have the right to choose what kind of person I am. I think all this should start from what the teacher said, and gradually develop habits that are useful to me, truly integrate into my life, and become a part of my life like eating and sleeping.
3. How to write the third article of 1000 words?
Daily observation shows that the children's habits give me a headache. I don't know what to do in line. Eating is like "making a scene in heaven" Food flew all over the table. I don't know how to deliver the bowl after eating. After eating, I still ran around screaming. Eat snacks and play with handkerchiefs in class. It can be said that few children listen to the teacher. Later, I learned that many of these children's parents are not around and have been taken care of by grandparents. Everyone knows that most grandparents are used to their children and do whatever they want, so many children have developed bad habits. Last semester, we tried to teach children some basic etiquette knowledge and found that their conduct was really much better. Etiquette education in kindergarten is a compulsory course this semester. Therefore, during my school days, I made a "etiquette education" plan according to the age characteristics of children at all stages. Now I will summarize the etiquette education carried out by children as follows:
1. Infiltrate teaching and enrich etiquette cognition.
Pedagogy believes that the integration and interaction of moral education and intellectual education is the law of classroom teaching, and moral education and intellectual education are closely related and promote each other. Therefore, we pay attention to infiltrating etiquette education into the teaching of various disciplines, so that children can always be influenced by good behavior habits. For example, when organizing a language activity of "Who did it right", I first let my children observe the pictures and talk about "which is right" and "which is wrong", and then let them talk about "why" and "how". Through discussion and debate, children learned what to do in public places and enriched their understanding of public etiquette. Then, by enjoying the songs, let the children know that they have accidentally done something sorry to others, say "I'm sorry" and ask others to forgive them. It can be seen that arranging scientific and reasonable teaching activities in a planned way and infiltrating etiquette education in the activities can help children learn a little knowledge, understand a little truth and develop good etiquette behavior.
2. Carry out practical activities to internalize the etiquette quality.
Educator Cai Yuanpei said: "Morality cannot be achieved by reciting a few aphorisms, but it must be implemented. Anytime, anywhere, with an experimental attitude. " Etiquette education is not a simple knowledge education, it has very distinct operability and practicality. If etiquette norms are only taught as common sense, "talking without practice" is not enough. Etiquette education can only get better results through practical training. The cultivation of children's good manners is a process from "behavior" to "emotion" and then from "emotion" to "knowledge", and then knowledge, emotion and behavior are integrated into one. We should pay attention to providing children with opportunities for practical activities, so that children can experience the significance of etiquette behavior in practice, internalize etiquette quality, learn to be a man and learn to live. So we can arrange appropriate tasks for them to do, or create certain situations for children to practice, so that they can experience fun and deepen their impressions in practice.
(1) Game activities
In the regional corner, children practice using polite language in a relaxed and pleasant atmosphere by playing different roles, and learn the etiquette behavior of different occasions and roles. For example, children learn the etiquette of entertaining guests in the "bubble supermarket";
(2) Task activities.
Set tasks in advance for children to complete, so that children's etiquette behavior can be trained. For example, send children to other teachers to get teaching toys, go to the reception room to get the keys to the activity room from grandpa, and so on. Through repeated practice in these activities, children's etiquette behavior can be unified in real situations. It is not difficult to see from this activity that preaching is not enough to turn a ritual behavior into a child's inner quality. Etiquette education can only get better results through practical training.
3, family interaction education, cultivate children's good manners and manners.
Family education is the foundation of school education. They complement each other and are indispensable, and play their respective irreplaceable roles. Therefore, kindergartens and families should join hands, combine inside and outside, and participate in the civilized etiquette education of young children together. Therefore, teachers should keep in constant contact with their parents. On the one hand, they should know about children's activities and performance in the family. On the other hand, teachers should introduce their children's learning and performance in the park to parents so as to take effective educational measures. At the same time, we should give full play to the role of family education park, publicize scientific education methods to parents, let parents know and master the specific content of kindergarten behavior habits and different requirements at different stages, and urge parents to carry out moral education at home according to the educational requirements of kindergartens, so that the behavior habits formed in kindergartens can be consolidated and developed at home, and children can form good behavior habits.
4. The achievements of children's etiquette education.
Because we have chosen the educational content close to children's life, we have achieved "low starting point", "shallow content", "detailed measures" and "vivid methods", and integrated etiquette education into children's daily life, which has made obvious progress in children's etiquette behavior.
(1), basic etiquette: gfd can be correct, and has developed good personal hygiene habits such as washing hands frequently, clipping nails frequently, taking a bath frequently and changing clothes frequently;
(2) Communication etiquette: I am generous and courteous. I have initially learned to think from the perspective of others, to discuss, to be modest, and to learn some etiquette requirements in communication and dining.
(3) Kindergarten etiquette: I will take the initiative to say hello and goodbye to teachers and peers; Know to wash your hands before and after meals; Know how to wait and be humble in activities; Learned to listen and not interrupt others' conversation casually;
(4) Etiquette in public places: can maintain environmental sanitation, do not litter, and return things to their original owners. ...
In addition, we are delighted to find that etiquette behavior not only gradually becomes the inner demand of children, but also has a positive impact on changing parents' behavior.
4. How to write four articles with 1000?
On March 25th, I attended a training lecture on etiquette knowledge for female employees organized by the trade union of the group company, and the speaker was Professor Yang from Zhongyuan Institute of Technology. After listening to Professor Yang's etiquette lecture and watching related etiquette videos, I think there are still many shortcomings in our service etiquette. I think the etiquette training organized by the trade union of the group company is very necessary and timely, and I have benefited a lot from the study.
We in China are called "the state of etiquette". Especially the service window unit, as a staff member who directly serves passengers, manners and etiquette are particularly important. Staff's manners, expressions, conversation, treating people and other aspects can show a person's quality cultivation and the overall image of a unit. Through the training of civilized manners, a lot of knowledge made me suddenly realize that there are many irregularities in our service, from small bow to civilized language, from standing posture to body language, from smiling to showing a few teeth to guiding standing gestures ... We still have great problems and deficiencies in these aspects. For example, we don't pay attention to facial expressions when using civilized language in our daily work, always use our forefinger when guiding passengers, don't pay attention to the speed of speech when answering questions, and our eyes will glance around when communicating with people ... Think about it carefully, these phenomena will exist in us more or less before we systematically learn etiquette. Put yourself in others' shoes. How do passengers feel when they enter the bus station and see a deadpan and incoherent staff member? I don't believe the passengers will be in a happy mood. Who wants to take a bus at our station today when services are needed to retain passengers?
I am very happy to listen to Professor Yang's lecture. Although a lesson is not enough to change all the problems, it opens a door to self-improvement and promotion in thought, which will have a subtle influence on one's work and life. From this perspective, this class is of great and far-reaching significance. Return to work and truly "pay attention to details and pursue perfection" in daily service work. Not only in manners and etiquette, but also in business skills, we should strive to do everything well and truly create a warm and beautiful ride experience and feeling for passengers. This is the ultimate goal of our service.
5. How to write five articles with the word 1000?
Through this workplace etiquette training, I have a correct understanding, further improved myself, and found my own shortcomings, laying a solid foundation for future workplace communication. The main feelings are as follows:
First of all, learn how to establish your overall image.
Mainly about manners and manners, the first part is about appearance, including our usual expressions, standing posture, sitting posture, body language and so on. Don't underestimate this part, it accounts for 55% of our workplace etiquette, and it is very important to see that our usual actions are decent, so from this day on, we can study hard and apply what we have learned.
The second part of the information is also closely related to us, namely, appearance, clothing and accessories. In my usual work, I do a lot of things badly. From talking to others to dressing, it seems that I have neglected too much. Communication is about rules, that is, there is no Fiona Fang without rules. For example, your own clothes and costumes are not what you like at work. Dress is based on one's own experience, accomplishment or aesthetic taste, and one's clothes and costumes should be suitable for one's job and position.
Second, improve personal quality.
Although many times we are talking about etiquette, online etiquette training materials are overwhelming, but in the workplace, in the real implementation process, we need to pay serious attention to every detail, so that our service leaders and customers feel respected and respected, and feel that the most comfortable way to deal with it is appropriate. In fact, these details are all realized in very subtle places, such as which side should you go with the leader? Even if you take the elevator and introduce yourself, you can reflect the quality of workplace etiquette, which can't be learned overnight. The things in books are memorized, but the occasions encountered in application are different, which requires us to carefully observe the coping strategies in every workplace environment, accumulate experience, exercise ourselves and gradually mature in the workplace on the basis of comprehensive study of etiquette knowledge.
Third, the importance of etiquette.
I think people in the workplace should be polite in the workplace and social occasions, and should not grovel. This is a professional norm, but it is not an overnight job. We should try our best to deal with all kinds of unexpected situations in the workplace. Etiquette is not just etiquette, it comes from our hearts. When we really care about others and care about their self-esteem and feelings, we will also be respected. This etiquette study has broadened my horizons. I have benefited a lot, so I think I really need to pay attention to details and pursue perfection in my daily work. Learning these etiquette norms and applying them correctly in the workplace will greatly enhance our personal professional image. As the saying goes, "Fiona Fang has a degree, and the methods of working are limitless. We should be humble, courteous and considerate, and proper workplace etiquette can be the cornerstone for us to establish good interpersonal relationships in the workplace.
Through this training, I strengthened my in-depth understanding of workplace etiquette and mastered it. In the future, I will apply workplace etiquette to my work, get along well with my colleagues, work happily as a team, develop diligently, realize my self-worth and make contributions to the company.
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