Does the front desk hair color have to be black?

The hair color at the front desk is not necessarily black. The front desk can't dye too bright hair color. The general requirements are very strict. Hair must be combed neatly, and it is not allowed to dye too bright hair. Generally, brown will do. Anyway, the image of going to work requires neatness. The front desk needs to look dignified and generous, but the light gives people a very bad feeling, so the color should not be too bright.

Matters needing attention in front desk reception

The receptionist must speak Mandarin to the guests. Make-up is neat, long hair needs to be rolled up during working hours, and colored nail polish or heavy makeup is not allowed. After the guests enter the lobby, the front desk staff should stand up and put their hands on their stomachs to say hello. If you answer words within three tones, you must use the standard answer language.

Be friendly when providing services. Visiting guests is very important to the company. The reception must be friendly and enthusiastic and willing to provide services. If you are typing, you should stop immediately. Even if you are on the phone, you should smile and nod at the visitors, but you don't need to get up immediately to meet them or shake hands with them.

You should nod and smile when greeting guests. It is more cordial to receive old customers. When the guests leave, they should say goodbye solemnly. No matter how busy you are, don't forget to say goodbye at last. Calling each other's names will leave a good impression on them, so it is very important to remember the faces and names of visitors.