123 15 can I complain about the hotel?

1. Yes, consumers can call 123 15 to make a complaint.

2. Consumers have the right to supervise the protection of goods and services and consumers' rights and interests.

3. Consumers have the right to report and accuse violations of consumers' rights and interests, as well as illegal and dereliction of duty of state organs and their staff in protecting consumers' rights and interests, and have the right to make criticisms and suggestions on the protection of consumers' rights and interests.