Can I cancel the hotel room of Ctrip?

Most hotel reservations are refundable unless paid in advance, but you can talk to Ctrip according to your actual situation.

Unconditional refund, call customer service to confirm whether it meets the refund standard and refund the money to your account within 3 working days.

The following situations do not apply to the "Unconditional Refund for Not Spending within 7 Days" program:

Used coupons

Physical products (products that need logistics and transportation)

Ticketing products (including physical tickets and electronic tickets)

Shopping mall vouchers (including physical shopping malls and electronic shopping malls)