Traditional Culture Encyclopedia - Hotel accommodation - What kind of review invitation will make it easier for customers to evaluate and give a positive review?

What kind of review invitation will make it easier for customers to evaluate and give a positive review?

1. Hello dear, you have signed for the baby xxxx you purchased in our store before. If the baby is good, I hope you will give it a good review. If you send a screenshot of the 5-star review to the customer service, you can also get a red envelope, xxxx Your store name (emoticon)

2. The xxx you purchased at XX flagship store: has been picked up by xx Express. May it fly to your hands at the speed of a rocket! We look forward to receiving a perfect 5 from you! (expression)

3. Dear, the baby you ordered has been taken away by the uncle of xx Express. The journey number is {order number}. The baby will be delivered soon. If you are satisfied, please give 5 points of praise~ (expression)

Extended information

Take the hotel as an example:

1. Before checking in, pass Help guests send location navigation, turn on the air conditioner in advance, etc. to get the guest's contact information and key points in advance services, laying the foundation for good reviews

2. Check in, get key points by checking orders, avoiding leftovers, etc. . Checking the guest's phone order is something that the guest cannot avoid

3. During the stay, you can obtain the guest's contact information by upgrading the room type, taking the guest to the room, and recommending food, travel and other strategies while waiting for the elevator. Guests cannot refuse travel or food. Colleagues understand the purpose of the guest's trip and get the guest group analysis

4. After leaving the hotel, ask the guest about their stay, feelings, etc. and get the guest's feedback. Reviews of the hotel, and promptly block negative reviews and complaints from guests before they leave the hotel.

Key points are different when guests leave the store and when they leave reviews, so it is very important to get the guests’ WeChat accounts. Most people will not take the initiative to leave reviews. After leaving the store, follow the guests to get positive reviews in time. And you can edit the text, pictures and videos yourself to give to the guests. Avoid trouble for customers (more than 80 words of text + pictures will be recognized as high-quality reviews)