Traditional Culture Encyclopedia - Hotel accommodation - What should I do if a guest comes to check in after the hotel night trial?
What should I do if a guest comes to check in after the hotel night trial?
The specific operation of this situation is as follows:
1. Receive guests and ask their check-in requirements.
2, according to the guest demand, query the available rooms in the system.
3. Check in for the guests, collect the deposit and distribute the room keys.
4. Introduce the room facilities and hotel services to the guests, and provide corresponding help.
5. Input the guest information into the system and inform the receptionist.
6. After confirming the guest's check-in, greet the guest and send him into the room.
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