Traditional Culture Encyclopedia - Hotel accommodation - Why do hotels make bed backs?
Why do hotels make bed backs?
The basic meaning of a hotel: a place where guests or travelers can rest or stay.
In essence, the hotel's business activities are not to produce and sell tangible material products, but to provide an intangible service to the guests with material facilities, and the guests finally get only the utility of a service and the experience of a service process. Therefore, in the hotel's business activities, the process of providing services by the hotel and the process of consuming services by the guests are at the same time and space, and the guests can only enjoy them on the spot, but generally they can't take them away, and the hotel can't inspect the goods in advance and store them afterwards. Of course, there is no patent for intangible services.
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