The hotel reported that the items were damaged.

1. First of all, we should know what the specific damaged items the alarm person refers to, as well as the damage situation and degree.

Secondly, cooperate with the hotel to show that they are willing to solve the problem and compensate for the losses. Keep in touch with the hotel and contact as soon as possible.

Finally, if you feel that you have not damaged the goods or misunderstood the situation, you can communicate with the hotel staff to explain your position and the situation. Provide evidence to support this statement.