Responsibilities of doormen in five-star hotels

1. Insist on standing service, smiling service and honorific service at work, and greet every guest who enters or leaves the store;

2. Open and close the car door for the boarding and alighting guests, open an umbrella for the boarding and alighting guests in rainy days, and send an umbrella cover to the guests;

3. Assist the bellman to load the luggage;

4. Guide the guests, answer their questions seriously, and try to meet their reasonable requirements;

5. Cooperate with security guards to ensure smooth traffic in front of the hotel and do a good job of security in front of the hotel.

6. We should always maintain a strong service enthusiasm and establish a good image for the hotel.