The importance of tour guide knowledge in hotels

The importance of tour guide knowledge in hotels is reflected in consumption patterns. The tour guide will remind visitors whether these items are suitable for travel according to the sales price inside the hotel.

tour guide

Tour guides are mainly divided into Chinese tour guides and foreign language tour guides. Its main job is to guide tourists to feel the beauty of mountains and rivers, solve possible emergencies during the journey, and help tourists in food, accommodation and transportation.

In China, anyone who wants to engage in tour guide business activities must take the tour guide qualification examination as required. Those who pass the examination shall be entrusted by the tourism administrative department of the State Council to issue the qualification certificate for tour guides by the tourism administrative department of the people's governments of provinces, autonomous regions and municipalities directly under the Central Government. Tour guides are usually affiliated with travel agencies or concentrated in specialized tour guide service management institutions.

As the representative of the tour group, the staff who implement the reception plan with the cooperation of the tour leader and the local accompanying tour guide and provide the whole escort service for the tour group (tourists). The package travel agency or package travel agency here refers to a travel agency that accepts reservations from tour groups (tourists) or overseas travel agencies, formulates and publishes reception plans, and can provide full escort services.

The tour leader here refers to the staff appointed by the overseas travel agency to lead the tour group to engage in tourism activities on behalf of the travel agency. Refers to the staff appointed by the reception travel agency to implement the reception plan on behalf of the reception agency and provide local tourism activities arrangement, explanation and translation services for the tour group.