8 articles on the work plan for reception in 2023

2023 Reception Work Plan 1

1. Guiding Ideology

Actively carry out practical, practical and effective work, Adhere to the concept of "based on the enterprise and serve the enterprise" as a guide, follow the road of comprehensive, coordinated and sustainable development, tap potential, increase revenue and reduce expenditure, strive to increase operating income, do a good job in internal management, comprehensively improve work efficiency, and gradually improve the management level of the department and service quality, build a united, harmonious, healthy and progressive working environment, and achieve standardized, institutionalized and normalized management of the department.

2. Internal Management

1. Formulate and implement the "Routine Inspection Rules and Implementation Methods of the Front Office", and achieve comprehensive performance for each position through clear quality standards and strict inspection systems. Standardize the work.

2. Strengthen pre-control, on-site control, and post-event control of work quality in the workplace, focus on detailed services, pay attention to customer needs, pay attention to customer feelings, and ensure that "active, enthusiastic, accurate, and prompt" services are provided to customers. Serve.

3. Plan employees’ careers and gradually implement job rotations for employees at the front desk, business center, and switchboard area to enrich employees’ work experience, increase employees’ work skills, and improve employees’ work interests, so as to create a company-wide Comprehensive talents with multiple abilities.

4. Improve various form records, data analysis, operating procedures, etc., so that there are accounts that can be checked, evidence can be followed, and rules can be followed.

5. Continue to collect and organize customer files to provide guests with family-friendly, personalized and customized services, add materials and provide guarantees.

6. In terms of energy saving and consumption reduction. Strengthen the care and maintenance of facilities and equipment to extend their service life; save the use of orders, registration forms, room cards, key bags, etc. at the front desk. If there is a mistake, use correction fluid to correct it before use to reduce waste due to personal reasons; switchboard After 0:00 p.m., one of the reception desks is turned off to save energy; the business center can use waste paper instead of new paper, and can use quick printing paper instead of copy paper, etc.

7. Pay attention to safety awareness and implement various safety rules and regulations of the hotel and relevant regulations of the public security department.

3. External Sales

1. The door-to-door sales tasks for the third quarter will be separately studied and formulated based on the actual completion of the previous quarter and the hotel's internal and external market environment.

2. Use the new area on the 17th to 19th floors as a selling point to increase the hotel's individual guest occupancy rate, and make full use of the hotel's sales policy to increase house sales, so as to exercise authority without exceeding it, and be in place without being offside.

3. Strengthen the outreach work to railway passenger transport offices, long-distance bus stations, taxi companies and other units, and strive to achieve sales results of collaboration, mutual benefit and reciprocity.

4. When serving door-to-door guests, train the front desk staff to pay attention to the guests' words and deeds, identify the guest's identity and the nature of the hotel, select the correct sales target, and flexibly use the approach method, selective questioning method, turning method, Use sales language skills such as word-of-mouth techniques to achieve the purpose of sales promotion.

5. Regularly hold customer experience exchange and analysis meetings in the front desk area to study the customer's consumer psychology and sales skills. At the same time, a sound assessment mechanism is established to rank employees based on their performance every month and analyze the reasons for improvement.

6. Regularly organize relevant department personnel to collect and understand information about tourism, hotels and their corresponding industries, grasp their business management and reception service trends, and provide hotels with comprehensive, true and timely information in order to formulate marketing plans Strategies and flexible sales pitches.

2023 Reception Work Plan 2

1. Overcome staff tension, stabilize the workforce, and improve the professional level of self-management.

Last year, there was a large turnover of receptionists and concierge staff. They often worked as cashiers, receptionists and concierges. The work was hard and people were unstable. In order to stabilize the few cashiers and make the front desk work run normally, I often worked the night shift and the day shift. , at work, we also try to communicate with employees as much as possible to understand their needs, solve practical problems for them, strengthen ideological education and team awareness, and create a pleasant working atmosphere for them.

At the same time, we follow up with the Human Resources Department to promptly replenish vacant positions, strengthen training for new employees, and gradually replenish the staff and stabilize the employees. At present, the staff of our department is stable. On my own side, I have strengthened my study of professional knowledge of hotel and hotel management. Through learning, I have continuously mastered the professional knowledge of hotels and improved my self-management level.

2. Hardware problems. In the early stage, hotel hardware problems greatly affected the hotel’s service quality. Customer complaints occurred frequently and the Internet speed was slow. Normally, the night shift review process should take 3-5 minutes, but due to computer The reason is that the night shift review takes more than 30 minutes to an hour to complete, which makes the cashier who works the night shift very emotional and unwilling to work the night shift. The card printing machine system often makes errors and often cannot print room cards normally. Check-in customers do not have room cards to open the door, and they have to ask floor attendants to open the door, which makes it extremely inconvenient for customers to check in. The printer is old and always jams, seriously affecting work, and other hardware problems.

I actively followed up with the network management. The existing network management technology was not up to par, so I found a network management with good skills who had worked here before to replace the computer. Upgraded the memory, increased network maintenance, and greatly improved the network speed. To ensure that employees can use the card printing machine normally, if there is a problem with the card printing machine, we invite the room card supplier to conduct room card system training, and provide training on emergency measures for common problems with the card printing machine, so that the card printing machine can be used normally. In view of the impact of the aging of the printer on the work, a new printer was purchased in time, and the old printer was repaired and ready for emergency use. Currently, no printer failure has affected the work. At the same time, a second-generation ID card scanner was replaced, which improved the efficiency of reception and check-in. The hardware problem is basically solved.

3. Strengthen employee business training and improve business and service levels. In the early stage, due to the large turnover of reception staff and concierge staff, the newly recruited employees did not understand the business, and the professional level of the cashiers was also uneven, so the service quality could not be guaranteed. In order to enable the new employees to take up their posts as soon as possible, a series of training plans were carried out for the new employees. , follow up the whole process, teach step by step, provide special training for some businesses that are slightly poor in cashier business, and provide full cooperation during peak checkout. In daily work, we advocate the service concept of "putting customers first and treating people with heart", constantly improve employees' service awareness and strengthen service standards.

4. Handle customer complaints proactively and effectively, safeguard the hotel’s interests, and avoid negative impacts on the hotel. In the past, due to the small number of staff, I often took over my shift. Customer complaints that arose while other employees were at work were not resolved. The EOD on duty sometimes came to resolve the matter but was perfunctory and failed to make customers leave satisfied. Now the staff is stable and a day shift lobby deputy has been added. As managers, we take turns paying attention to each customer complaint at the front desk every day. On the basis of safeguarding the interests of the hotel and satisfying customers, we patiently handle each customer complaint and try our best to satisfy every customer.

5. Strengthen communication with the housekeeping department, improve the speed and accuracy of ward rounds, and avoid customer complaints caused by slow ward rounds resulting in long check-out times. At the same time, the room attendants are required to perform ward rounds accurately. The room report shall be based on one ward round. Clarify responsibilities.

6. The guest room center was established, canceling the intercom for room registration and using the telephone to create a quiet and elegant environment in the lobby. After the guest room center was established, it connected with the front desk. The front desk added telephones, canceled the intercom room registration, and implemented telephone room registration. The lobby was much quieter than before, and the noisy voice from the intercom was no longer heard in the lobby. It was in harmony with the hotel. standards have taken another step forward.

2023 Reception Work Plan Part 3

In order to better complete the tasks assigned to us by the leadership, we must comprehensively complete all reception tasks, improve the work responsibility system within the department, and improve For the popularity and influence of our store, our department has formulated the following plans based on the actual situation:

1. Assist the manager in the overall operation of the front office, make reasonable arrangements for personnel, and arrange store employees accommodation issues;

2. Be able to hold 3 regular meetings on time every day, and raise deficiencies in the day's work during the regular meetings, and take corresponding countermeasures in a timely manner. At the same time, you must summarize the day's work and do a good job Record;

3. Develop in-store work schedule. Let the front office staff work according to the work schedule for the day and mark important things on the work list. The purpose of formulating an in-store work schedule is to better understand the work tasks of the day, which can also reflect the transparency and work progress of the work;

4. Master the daily passenger flow and turnover, and monitor the weekly passenger flow Make statistics on monthly passenger flow and formulate corresponding marketing plans. At the same time, compare the turnover between weeks and months to find out the shortcomings and make summary and corresponding countermeasures;

5. Do a good job in the "Three Ones" work of fire safety in the department, including inspection every day, training every Monday, drill every month, and keep corresponding records;

6. Supervision Pick up and drop off service. Implement the service procedures and meet the reasonable requirements of the guests;

7. Participate in the reception work in the front office, record the problems discovered during the work, and make corresponding improvement plans;

8. Develop a training plan. Properly conduct a series of trainings for employees to further strengthen problems discovered at work to avoid them from appearing in future work. Assist employees to establish correct values ??and hotel ethics;

9. Work closely with the front desk cashier to record daily turnover. Master the use of reserve funds on the day, reasonably arrange change, and ensure the normal checkout of cashiers;

10. Handle customer complaints. Customer complaints are mainly divided into three types: "face-to-face complaints", "telephone complaints" and "written complaints". Hotels mainly make more complaints in person. No matter what kind of complaint you make, you must stand from the customer's point of view. First, you must gain emotional favor and trust. If the guest's request can be resolved in person, resolve it immediately. If it cannot be solved, notify the superior leader and make corresponding solutions with the leader before solving the problem for the customer.

2023 Reception Work Plan Part 4

The front desk represents the image of the hotel to a certain extent. At the same time, the hotel's service to guests starts from welcoming guests at the front desk. A good start is half the success. With an understanding of its importance, we must do our job seriously. The following is my work plan for the third quarter:

1. Like all other service industries, politeness and etiquette: how to keep smiling, how to greet guests, how to provide services to guests, and treat customers in the service The language to be used, etc.

2. Pay attention to the image. The front desk is the first impression of the hotel and the facade of the hotel. Therefore, our front desk staff must wear light makeup, work clothes, and treat guests with a good spirit, so as to maintain the image of the hotel and let guests understand and see the spirit of our Yibang. So as to leave a deep and good impression! Moreover, it is also conducive to the improvement of our own image and cultivation. Thus, it affects our future life.

3. Training of front desk business knowledge. Mainly the daily work process, the daily work at the front desk is very cumbersome, including guest check-in and check-out, phone transfer, inquiry, information provision, luggage storage, and airport pick-up and drop-off information inquiry and verification. Inspection and verification of orders, room arrangement, handover work during shift handover, etc. Therefore, we must maintain a serious, meticulous work style and sense of responsibility at all times! So as not to cause a lot of inconvenience to guests and colleagues!

4. English at the front desk. Having some English skills at the front desk is a basic requirement for each of our front desk receptionists, so that they can better serve guests from foreign countries.

Regarding the reception in English, I thought it would not be a problem for an English major like me. However, when I received foreign guests later, many problems came up. For me, I have not been exposed to English for more than a year, and then I understood that I Many of the words are unfamiliar, and the names of many facilities and equipment in the hotel have never been exposed before. Fortunately, our hotel organized English training for receptionists, which enabled me to review and consolidate the vocabulary I had learned before. I also learned a lot of words that I had never been exposed to before, such as the names of many facilities and equipment. Through this kind of training, we understand that we should never forget to study and recharge ourselves at any time! Only through continuous learning can you make better progress and continuously enhance your abilities in all aspects!

5. Focus on the overall situation and not care about personal gains and losses. Whether it is working time or vacation time, if the hotel has temporary task assignments, I will obey the arrangement and actively cooperate without looking for reasons to shirk.

Although the work at the front desk is sometimes relatively trivial, everything big and small must be done seriously. So I will do everything with my heart. In the days to come I will study harder and work harder!

2023 Reception Work Plan Part 5

1. In daily work, I will do the following:

(1) Assist everyone The department has completed the registration, reporting, and issuance of various official documents, and has organized documents that were not specifically organized by category into labeled folders.

(2) Do a good job of sending and receiving all kinds of letters.

(3) Do a good job in classifying and organizing low-value consumables.

(4) Cooperate with superior leaders to assist various departments.

(5) Do a good job in the management of office supplies. Do a good job in registering the use of office supplies, distribute them as needed, avoid waste, and count them on time so that office supplies can be replenished in a timely manner to meet everyone's work needs.

(6) Do a good job in the maintenance and upkeep of office equipment.

(7) Assist superiors in scheduling and on-duty work during holidays to ensure the safety and security of the company during holidays.

(8) Do other tasks assigned by the leader seriously, on time and efficiently.

In daily work, I must follow the principles of precision, detail, and accuracy, prepare carefully, arrange carefully, work carefully, do standard work, stand at standard posts, and strictly follow the rules and regulations of the office. .

2. In administrative work, I will do the following:

(1) Provide good services to various departments: strengthen liaison and communication with information personnel among various departments, Systematically and quickly transmit information to ensure timely and accurate transmission of information within the company.

(2) Provide good employee services: timely feedback information about company employees to company leaders, and serve as a bridge of communication between employees and leaders.

(3) Assist the company’s superior leaders to improve the company’s rules and regulations.

3. In terms of improving personal accomplishment and business capabilities, I will do the following three things

(1) Actively participate in basic management training arranged by the company to improve my professional work skills .

(2) Learn work experience and methods from leaders and colleagues to quickly improve your own quality.

(3) Improve the level of knowledge through individual independent learning.

I know that a person's ability is limited, but his development opportunities are unlimited. Now is the era of knowledge economy. If we cannot quickly improve our personal abilities and improve our business level, then we will be eliminated from this society. Of course, to improve yourself, you first need a good platform. I think the company is my best platform. I will definitely seize this opportunity to improve my work level and self-cultivation simultaneously to realize my highest value.

4. Other work

(1) Assist the Human Resources Department to complete various tasks

(2) Complete other temporary tasks in a timely, conscientious and accurate manner Work.

The job at the company's front desk is trivial and complicated. I will carry out reasonable division of labor and reasonable arrangements according to the actual situation, conscientiously implement the job responsibility system, and ensure that the work is in order; I will also work creatively and constantly explore new ideas, new methods and new experiences in work; while enhancing work creativity, I will I must pay attention to doing things in place without being offside, providing services without interfering in decision-making, and truly becoming the leader's staff assistant and a bridge of communication between the upper and lower levels.

2023 Reception Work Plan Part 6

1. Front Desk Reception

The front desk reception is the service window of the customer service department, keeping information channels open and supervising the area Managing, scheduling and coordinating the work of various departments is the main responsibility of the front desk receptionist. The reception staff is the first person to show the company's image. Every word and deed represents the company and is the window to contact the residents of the community.

At work, I strictly follow the company's requirements, wear work clothes, greet visitors with courtesy, answer and transfer calls with a kind attitude, handle daily affairs carefully and carefully, and patiently listen to the problems reported by the owners. , problems that need to be solved, answer them carefully and record them in detail, and arrange for door-to-door service as soon as possible. At the end of each month, the call records were summarized. In the first half of the year, *** received 68 incoming calls, 130 outgoing calls, and 2 valid complaints from the owners. We give satisfactory replies to all inquiries and calls from owners; for repair problems from owners, through our timely contact, we actively dispatch workers according to the content of the repair report and strive to solve the problem in the shortest possible time. At the same time, we will conduct door-to-door follow-up visits or telephone follow-up visits in a timely manner based on the completion status of the repair report. Complaints from owners have been reported to relevant departments for coordination and resolution.

Through these ordinary daily tasks, my work level has been significantly improved, which has been well received by the owners and leaders of the community, and has also created a new image of our property management personnel.

2. File management

Files are documents and materials directly formed in property management. Owner’s information, department files, repair orders, and work contact letters are strictly in accordance with file management regulations. , release slips and other information should be classified and organized more thoroughly to ensure a clear catalog and easy retrieval. The information of residents in each building should be boxed, and the files of each department should be bagged and managed, and the arrangement should be completed on schedule and in detail. Achieve standardized management and formulate and improve the confidentiality system of information. Regularly check the status of files and make sure any changes or lack of timely improvements are made. In the first half of the year, *** received 64 repair reports of various types, and processed 42 release slips and 10 work liaison letters.

3. Model rooms

Model rooms are our window for external display and a platform for establishing our corporate image. At the end of each month, I will take inventory of the items in the model room, record the damaged items and report them to the engineering maintenance department to ensure that the items in the model room are intact. In the first half of the year, the model room received a total of 70 visiting groups, with a total of 187 visitors.

4. Collection of various fees

In view of the fact that property management is a service industry with high investment, high cost and low return. To ensure that work continues to proceed normally, it is necessary to collect various fees and ensure that they are collected in full and on time. In the first half of the year, *** collected property service fees of 79,212 yuan; private garden maintenance fees of 50,386 yuan; optical fiber usage fees of xx yuan; pre-deposited water fees of 1,740 yuan; cable TV initial installation fees of 450 yuan; gas initial installation fees of 3,300 yuan.

5. Experience and Gains

In the past six months, through hard study and continuous accumulation, I have made great progress in ideological understanding and work ability, and I have become qualified to work in the customer service center. With experience, I can deal with various problems that arise in daily work relatively calmly. In terms of organizational management ability, comprehensive analysis ability, coordination ability and literary expression ability, I have greatly improved after half a year of training, ensuring that I For the normal operation of various tasks in the position, one can treat various work tasks with a correct attitude, love one's job, and work hard to implement it in actual work. Actively improve one's own professional qualities, strive for work initiative, have a strong sense of professionalism and responsibility, and strive to improve work efficiency and work quality.

2023 Reception Work Plan Part 7

Looking back on the company’s front desk reception since joining the company, with the care and guidance of the company’s department leaders and the support and help of colleagues, it has been successfully completed In addition to completing my job and the tasks assigned by the leadership, I have improved in all aspects, but I also have shortcomings. I need to continue to learn and accumulate work experience in the future, and make up for my own shortcomings through my own efforts. The work situation after joining the company is summarized as follows:

1. Daily reception work at the front desk

1. When receiving guests, be able to introduce them promptly and politely after asking for their identity. After properly receiving the reserved guests, notify the relevant departments by phone as soon as possible, and greet them with a smile, patience and meticulousness, warm reminders, etc.;

2. Responsible for answering and transferring calls at the front desk, and answer every call carefully , be proficient in the extension numbers of each department, carefully record important matters and communicate them to relevant personnel, so as not to omit or delay;

3. Be able to update the company address book in a timely manner to facilitate communication between various departments of the company;

4. Hygiene work at the front desk. The front desk is the starting point for displaying the company's image and services. To create a good front desk environment, you must not only pay attention to your own image, but also maintain good environmental hygiene so that visiting guests have a pleasant experience. Feel.

2. Administrative and other temporary work

1. Learned the company’s rules and regulations; mastered the functions of the company’s products proficiently, laying the foundation for telephone promotion;

2. Assist the administration to make phone calls to urge people who join the Maca Association and societies to submit information. After collecting the information, make an electronic detailed list;

3. Sign for express letters and deliver them in a timely manner, including items that are not in person Keep it properly at the front desk;

4. Conduct phone promotions and submit the list of interested or intended customers to the sales department every week. By the end of December, there were 13 intended customers.

In this month's front desk work experience, although I have completed all the work seriously, sometimes there are shortcomings, not enough care, and sometimes the problem solving is also lacking. In 15 years, I want to Continuously improve your own image, make work plans for the new year, and improve work quality, efficiency, and responsibility. The new plan is as follows:

(1) Strive to improve service quality, work quickly, efficiently, and make no mistakes. The service attitude must be good, you must continuously accumulate experience in receiving guests, and leave a good impression on the guests. When answering the phone, you must also continue to improve your vocabulary skills; ask and answer questions tactfully. Try to satisfy every customer.

(2) Strengthen the study of etiquette knowledge. For example, in your spare time, you can study etiquette knowledge and public relations. Understand the common sense of etiquette that must be observed when dealing with others, including sitting and standing postures, tone of voice, eyes, makeup, clothing matching, and techniques for answering customer questions, etc.

(3) Strengthen communication with various departments of the company. Understand the company's development status and the work content of each department. With this knowledge reserve, on the one hand, you can answer customers' questions timely and accurately, and transfer calls accurately. On the other hand, I can also briefly answer customers' questions within my ability, and at the same time, I can seize appropriate opportunities to promote the company.

I hope that in the new year, through my own study, I will work hard to improve my work level, adapt to the work needs of the new situation, change my working methods in the process of continuous learning, maximize my strengths and avoid weaknesses, work hard, and strive to achieve the best results in the future. Work better, and at the same time do a good job in logistics services, so that leaders and colleagues can avoid worries.

Finally, I would like to thank all the leaders for providing me with this job, which gives me the opportunity to improve and make progress together with everyone; I would like to thank every colleague for their support of me during this month. Enthusiastic help and caring at work. Although I still have many shortcomings in experience and ability, I believe that hard work can make up for weakness. As long as we understand each other more, communicate more, and make unremitting efforts, I believe that Jinnuo's tomorrow will be better!

2023 Reception Work Plan 8

1. When commuting to and from get off work, you should organize the items at the front desk, check whether all electrical appliances are in good condition, and whether the power is turned off. Check the memo to see what else needs to be done that day. The front lobby must be kept clean and tidy at all times. Newspapers should be sorted out every day. When you find that the number of drinking water barrels is insufficient, you must promptly ask Mr. Luo to deliver water. When the items required at the front desk are not enough, you must apply for purchase in time, such as tissue paper, copy paper, etc. When the brochures placed in the living room and front lobby are not enough, they should be added in time. When the fax machine, copier, or printer is out of ink, call Mr. Zhao to add ink. If something at the front desk is broken, such as a broken curtain, you need to call a maintenance man to repair it; if there is a problem with the phone line, you need to ask the telecommunications company for help. Any problem must be solved.

2. When receiving a fax, pay attention to who the other party is sending it to, and ask for the content of the fax to avoid receiving junk messages. When receiving a fax, you must transfer it to the relevant person in a timely manner, and check whether there are any gaps in the fax. If the other party is faxing automatically, you don't need to receive it. After sending a fax, pay attention to whether the other party has received it and whether it is complete and clear. When copying, pay attention to whether the copied information is complete to avoid missing copies of information. Registration is required for sending and receiving faxes and photocopies. If there are any letters, they must be handed over to the relevant personnel in a timely manner.

3. Receive guests at the front desk and do this job well. The most important thing is service attitude and service efficiency. When you see a visitor, get up immediately and say hello. For first-time visitors, you should ask them clearly their name, who they are looking for, and inform the relevant person in charge after understanding the purpose of the visitor. You should also know whether to leave the guest in the front lobby or the reception room, or to guide the guest to the person in charge. Office, reception room. When receiving guests, you should greet them with a smile, be patient, meticulous, kind and generous. After ushering the guests to their seats, pour tea and inform the guests that the relevant person in charge has been notified and please wait. Turn on the air conditioner in the living room in the summer and open the windows in the winter. At the same time, the living room should be odor-free and the air should be flowing smoothly.

4. When transferring the call, pay attention to polite language and use the company’s standard language: Hello! Foshan Bangpu Company! Then ask if there is anything that can help you, ask who the other party is looking for, what is the matter with your surname, and transfer it to the relevant person after understanding the situation. Be familiar with the short office phone numbers of people within the company. If the caller is for advertising, promotion, or Internet calls that have nothing to do with the company, you should reject the call. If someone is looking for Mr. Li, pay attention to whether the other person is really looking for Mr. Li about the company; if you are not sure, you can transfer it to Zhu Ying. You should also ask clearly for the phone numbers of leaders such as Assistant Li and Manager Yu; you should also remember the phone numbers of leaders clearly, and greet them cordially when you see them calling.

I have been working at the front desk for more than four months, and the scope of work is relatively small; the work content is also relatively small. But I also have some shortcomings. I don’t have enough concentration at work and I get confused. I hope that I can work more seriously and work diligently in the future. Do more for the company.

In 20xx, we must continuously improve our own image, work quality and efficiency. And a sense of responsibility.

(1) Strive to improve service quality, work quickly, efficiently, and make no mistakes. The service attitude must be good, you must continuously accumulate experience in receiving guests, and leave a good impression on the guests. When answering the phone, you must also continue to improve your vocabulary skills; ask and answer questions tactfully. Try to satisfy every customer.

(2) Strengthen the study of etiquette knowledge. For example, in your spare time, you can study etiquette knowledge and public relations.

Understand the common sense of etiquette that must be observed when dealing with others, including sitting and standing postures, tone of voice, eyes, makeup, clothing matching, and techniques for answering customer questions, etc. You can also take a class like that of Melian Kaye. The knowledge taught is very practical. After taking the class, you will become more confident and have a better temperament.

(3) Strengthen communication with various departments of the company. Understand the company's development status and the work content of each department. With this knowledge reserve, on the one hand, you can answer customers' questions timely and accurately, and transfer calls accurately. If there is no one in a certain department, we will remind the caller and briefly explain when someone will be available, or briefly answer the customer's questions within our ability, and at the same time seize the appropriate opportunity to promote the company.

(4) Strive to create a good front-end environment. To maintain a good company image, you must not only pay attention to your own image, but also maintain good environmental hygiene so that customers have a pleasing feeling.