Traditional Culture Encyclopedia - Hotel accommodation - How to complain about hotel accommodation in IELTS class complaint letter?
How to complain about hotel accommodation in IELTS class complaint letter?
Letters of complaint have always been a common topic in immigrant prose. According to the author's teaching findings for many years, the complaint letter can generally be developed from the following four ideas.
Cause of complaint: poor service
Complaint service in complaint letters is a topic of frequent investigation. Generally, complaints mainly focus on catering, hotels, restaurants, travel agencies and other service industries. Generally speaking, this kind of letter can be divided into the following parts in structure:
(a) Introduce yourself and explain the content of the complaint and its relevance to the recipient.
(2) State the contents of the complaint, such as time, place, people and events. And point out the other party's service problems and the impact on themselves or their families.
(three) put forward rectification suggestions or hope to get compensation or compensation from the other party.
Let's analyze it with real questions:
You just got back from the tour. However, you are not satisfied with the service of the travel agency. Write a letter to the manager of the agency.
1. Give details of your trip.
2. Explain why you are not satisfied with the service.
Say what you want the company to do for you.
The topic does not specify the specific content of the complaint, so candidates have more choices. Generally speaking, candidates are advised to consider that the accommodation arranged by travel agencies is not good, such as dirty rooms. The specific writing is as follows:
The room is not cleaned every day, and my bed is made every three days.
It can also be said that there is no hot water in the room, such as:
Hot water is only served from 6:00 a.m. to 6: 00 p.m. 10:00 p.m., which means that if I return to the hotel late, I can't take a bath with hot water.
Besides, you can also complain about your diet, such as:
The food in this restaurant is disappointing. It is not only too expensive, but also of poor quality.
As for the service quality complaints mentioned above, it is not difficult to find that the problems of rooms, hot water and meals mentioned in it can actually be applied to other service industries. Therefore, we should remember these basic complaints.
To sum up, it is the structural analysis and basic complaint points of the poor service of IELTS writing complaint letter, hoping to help the majority of candidates.
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