Traditional Culture Encyclopedia - Hotel accommodation - What is the return visit of Marriott Hotel customers?

What is the return visit of Marriott Hotel customers?

Experience of life, promotion and so on.

When staying at Marriott Hotel, customers usually ask about their living experience and what needs to be improved. The skill of telephone call back is to choose a good beginning and leave a first impression on the guests. Before picking up the microphone, you should adjust your mood in advance with the coming on stage to ensure that the phone number is accurate. Dialing the wrong number will directly affect your mood next time. Re-examine what needs to be visited, ensure that sentences and contents are smooth and coherent, address guests accurately and appropriately, and convey emotions to customers with enthusiasm and concern.

It is necessary to choose the return visit time in a targeted manner, avoiding the time when customers rest and business is busy.