Working hours at the hotel

Generally, hotel waiters work in black and white shifts, with working hours of 8 hours. Morning shift 9:00-15:00, or evening shift 15:00-22:00.

Hotel attendants mainly provide cleaning services for guesthouses or hotel rooms and provide daily assistance to residents. Its main tasks include: cleaning and inspecting guest rooms, replenishing supplies, providing services to guests, using and maintaining cleaning supplies, checking guests' belongings and valuables in guest rooms, and ensuring the safety of the work area.

Extended information:

Notes for hotel waiters at work:

Appearance: As a member of the service industry, personal appearance and appearance are very important. Therefore, before going to work, you should pay attention to check whether your personal clothing, makeup, etc. are appropriate.

Meeting language: When you see a guest, you should greet the guest with a smile, such as Mr./Ms. Good morning/Good afternoon, etc., and then ask Whether the guest is already seated, if not, inform the director or manager to arrange for him to be seated.

Measurement of wine: As the saying goes, "Wine (referring to liquor) is full of respect, and tea is full of deception." Therefore, when pouring wine and tea, you should pay attention to the portion. The tea is generally kept to 70% full. In addition, the cups and weights used for foreign wine and red wine are also different.

Service terms: When asking guests if they need a meal, be careful not to use words like "Do you want food?" In Guangdong, rice has the same pronunciation as fan, so rice is also called happy.

Pay attention to service attitude: the customer is God. As a waiter, no matter how unreasonable the customer is, as long as it does not exceed your personal bottom line, you can tolerate it as long as you can. The boss always thinks about the interests of his own store. As long as he makes money, he will not mobilize troops to stand up for you.