Traditional Culture Encyclopedia - Hotel accommodation - What phone call can I make to protect my rights after eating chicken feathers?

What phone call can I make to protect my rights after eating chicken feathers?

Food safety is the top priority of the catering industry. According to the relevant provisions of the Food Safety Law, consumers may claim compensation from the operators or producers if they are damaged by eating food that does not meet the food safety standards.

You can call 12345 (government service), 123 15 (industry and commerce bureau), 1233 1 (US Food and Drug Administration).

The producers and operators who accept the consumer's claim for compensation shall implement the first responsibility system, pay in advance, and shall not shirk; If it is the producer's responsibility, the operator has the right to recover from the producer after compensation; If it is the responsibility of the operator, the producer has the right to recover from the operator after compensation.

In the production of food that does not meet the food safety standards or in the operation of food that is known to fail to meet the food safety standards, consumers can demand compensation from the producers and operators for losses that are ten times the price or three times the loss; If the additional compensation amount is less than 1000 yuan, it is 1000 yuan.

For shops, irregular operation will also face responsibility problems. If food production enterprises and catering service providers fail to formulate and implement the control requirements of production and operation process in accordance with the regulations, the food and drug supervision and administration department of the people's government at or above the county level shall order them to make corrections and give them a warning; Refuses to correct, a fine of five thousand yuan and fifty thousand yuan; If the circumstances are serious, it shall be ordered to suspend production or business until the license is revoked.