Traditional Culture Encyclopedia - Hotel accommodation - What is the future career development of hotel reservation clerk?
What is the future career development of hotel reservation clerk?
1. If you like the work in marketing, the reservation clerk is the easiest to get close to and the best to learn. Familiar with hotel marketing activities and operational procedures; Master and be familiar with hotel customer information; Initiative and enthusiasm of service; Coordination and communication skills with various departments and so on can give you a good exercise.
2. If you choose to develop into management positions such as assistant manager in the lobby, the customer service foundation of the reservation staff still has considerable advantages. What you have to do is to improve your foreign language level; Learn and master hotel management norms and standards; Able to find internal problems; Can help guests solve problems, with strong affinity, communication skills and coordination skills.
The hotel needs professional and enthusiastic staff, and it is also a very trained industry. As long as you love the hotel industry, plus your efforts and performance, and actively participate in various hotel activities and show yourself on the premise of being a good employee, your progress will make you proud!
I wish you find the right direction in the hotel industry as soon as possible and enjoy the joy of success!
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