Traditional Culture Encyclopedia - Hotel accommodation - Business scope of the hotel
Business scope of the hotel
Business scope of hotel accommodation service. Conference services; Organizing cultural and artistic exchange activities (excluding performances); Economic and trade consultation; Air ticket agent; Sales of stationery, sporting goods, handicrafts, daily necessities.
Hotel management consists of living part, public activity part, management part and power part. Some big hotels have separate catering departments.
Residential part
Including guest rooms, bathrooms, bathrooms and service facilities, is the main body of the hotel. The number of rooms and beds are the basic units of measurement in a hotel. The standards of guest rooms include the net area of each room, the number of beds and the standards of sanitary equipment (bathroom and toilet). The lower standard is a multi-bed room (generally no more than 4 beds) and a bathroom and bathroom; The standard is higher with 2 beds, equipped with special bathroom and toilet; The higher standard is a single room, and there are suites such as living room and dining room outside the bedroom.
Public activities section
Space and facilities for passenger activities, such as foyer, import and export hall, lounge, reception room, shop, conference room, service desk, post office, bank, travel agency room, cultural entertainment and sports facilities, restaurants, bars, dance halls, etc. Among them, catering is an important part of hotels, and some small and medium-sized hotels do not provide catering.
Management part
The management part includes business, finance, administrative office, telephone switchboard, various welfare rooms for employees, various warehouses, laundry rooms and garages (divided into hotel management garages and guest parking garages, the latter is generally not included in the hotel construction area.
Power part
The power part includes power equipment and its control room.
The focus of hotel management and design is that the hotel serves the passengers and makes them feel comfortable, convenient and safe. Passengers should have a simple and smooth traffic route from entering the boarding gate, going through the formalities, passing through the aisle and elevator to their living room, resting and dining. In the design, we need to carefully consider and carefully scrutinize all the details that are convenient for passengers. For example, it can make it easy for passengers to find the service desk, cashier, bar, restaurant and elevator. In order to create a comfortable and beautiful indoor and outdoor environment, we should make overall arrangements for indoor temperature and humidity, ventilation, artificial lighting, natural lighting, furniture display, architectural decoration and color. Therefore, the basic principle of hotel design is to solve the passenger's demand for activities and the convenience of providing services.
Guest room design
The guest room is the main body of the hotel. The principle of guest room design is quiet, comfortable, safe and well-equipped, which is conducive to cleanliness and hygiene. The size and style of furniture should be coordinated with the size and shape of the guest room. The size of the room depends on the hotel level and furniture standards. According to the bed setting, it is divided into single rooms, double rooms, suites and superior suites. The most commonly used twin room is. Most motels have two double beds in each unit for three or four families to travel. The size of the guest room is related to the size of the bed. The net room area of the guest room (excluding the bathroom and passage) is generally about 20 square meters, which can be increased or decreased according to the actual situation. The design of toilet should consider the convenience of cleaning and maintenance. The guest room corridor should facilitate access to stairs and elevators, and indicate the safe evacuation direction and exit as required.
Restaurant design
In order to meet the different tastes of tourists from all over the world, large hotels have set up various restaurants, mainly small and medium-sized restaurants, and pay attention to the dining environment. The dining room should not be too far away from the guest room. Passengers from the guest room to the restaurant had better not go through the lobby. The location of the kitchen should be closely connected with the dining room, but it should be hidden. Kitchen design should pay attention to hygiene, the dining room should be separated from the dining room to prevent odor and noise from infiltrating into the dining room, and the needs of passengers dining in the guest room should also be considered. The supply route should not be in contact with the guests. Drinks are an important source of income for hotel business, and scattered bars are more convenient for passengers than centralized bars.
Laundry room design
Hotels have a large amount of laundry, and generally set up separate laundry rooms. It should be located in the basement for the convenience of contact.
Garage design
The construction requirements of the garage are put forward by the municipal administrative department. The garage not only provides cars for hotel business, but also provides parking spaces for passengers or taxis. A new hotel will be built in the old town where there is no garage. Garage can set aside some parking spaces for rent to increase income.
Bicycle parking space design
In a big hotel, there are often thousands of service personnel. At present, many employees and tourists in China Hotel use bicycles as their means of transportation. Therefore, large and medium-sized hotels should design bicycle parking sheds or leave enough parking spaces in the overall layout.
Design of electric power and mechanical facilities
Modern hotels need to provide a perfect artificial environment. Therefore, there must be huge electrical and mechanical facilities, as well as control systems, including water supply, drainage, power transmission, substation, air conditioning, heating, telephone switchboard, various televisions, automatic monitoring system for fire prevention and theft prevention, and computer-controlled elevator group control. These facilities must be carefully arranged.
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