Traditional Culture Encyclopedia - Hotel accommodation - What are the responsibilities of a hotel sales representative?

What are the responsibilities of a hotel sales representative?

Under the leadership of the General Manager Office, he is responsible for the hotel's market development, customer organization and hotel product sales.

1 Regularly analyze market trends, characteristics and development trends, set market goals from the perspective of economic and social benefits, hold marketing seminars every quarter under the organization of the general manager's office, and negotiate with front-line business departments Formulate quarterly sales opinions, submit to the general manager for approval, and organize implementation according to instructions.

2. Frequently visit customers, master first-hand information, and review the "Visit Records of Old Companies" and "Visit Records of New Companies" submitted by sales staff. Provide relevant information to sales seminars and continuously improve them based on market changes.

3. Coordinate the relationship between various departments and strengthen horizontal communication and cooperation.

4 Review the annual (half-year) plan submitted by the sales group, reservation center and art group, and the annual (half-year) work summary.

5. Formulate the department’s annual (half-year) work plan and annual (half-year) summary.

6 Review the planning plans for special service activities, organize and supervise the work of employees. Reasonably allocate and use department personnel to mobilize employees' enthusiasm and improve their work efficiency and level.

7. Sign housing preferential agreements, travel agency house price agreements, various cooperation agreements, magazine subscription contracts, and advertising service agreements.

8 Review the "Work Report" and respond to relevant requests.

9 Review the hotel’s publicity publications and publications.

10Coordinate and implement public relations and publicity work inside and outside the hotel.

11. Externally, we strive to establish the best image of the hotel in front of the public through reception, visits, news media, etc.

12. Carry out internal sales and publicity activities for various departments, and manage art production to achieve the publicity goals of hotel operations.

13. Receive important guests, such as VIPs.

14. Review and approve the "Art Production Application Form", organize and supervise art staff to carry out art design and production, review product quality, and maintain the hotel's style and reputation.

15 pairs of major art productions, such as major banquet venue layouts, large-scale advertisements, etc., hired and supervised the completion and review of advertising professionals.

16. Responsible for the coordination and monitoring of hotel service identification and traceability.

17. Organize and follow up the shooting and recording work of various important receptions, venue layouts, and scene atmosphere in the museum.

18. Formulate a gift plan, submit it to the general manager's office for approval and implement it according to the approval.