Traditional Culture Encyclopedia - Hotel accommodation - A woman in Hubei stayed in a hotel for 8 days and found a bug. The hotel refused to apologize. What is the responsibility of the hotel in this matter?
A woman in Hubei stayed in a hotel for 8 days and found a bug. The hotel refused to apologize. What is the responsibility of the hotel in this matter?
Being eavesdropped after staying in a hotel made the woman feel particularly scared. The woman also said that she did not accept the hotel's processing results, so she chose to call the police. Bug the guest room. Without a room key or room card, there is a high probability that you cannot enter the guest room. Therefore, hotels should reflect on this incident.
A woman in Hubei found a bug when she checked into a hotel.
A woman went to Hubei on business for 8 days. After the work is finished, I am ready to go home. When I checked out, I found that I couldn't find my ring, so I looked around and found nothing.
So she moved the bedside table to see if there was a ring under it. As a result, the ring was not found, and a black thing fell out of the seam. When she looked carefully, it turned out to be a bug, which startled her and immediately found the hotel.
The hotel refused to apologize.
The woman was afraid and angry when she found the bug, so she went to the hotel to ask what was going on. The hotel's attitude is not clear at all. One minute said that she would be compensated, and one minute said that it might have been left by the previous guests.
In short, there has not been much sincerity to really face this problem. Solve this matter and give the woman a reasonable explanation instead of an apology. Seeing the irresponsible attitude of the hotel, the woman chose to call the police. The police have begun to investigate this matter, and I believe it will be clear soon and give the woman an account.
What is the responsibility of the hotel in this matter?
After the guests stay in the hotel, the hotel should protect their privacy. The woman found a bug after checking in, and she should bear the responsibility whether it was caused by the hotel or not. The hotel has not done a good job in women's privacy, and it is very responsible. Irresponsible attitude can only affect the reputation of the hotel.
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