What are the job responsibilities of the duty manager at Seven Days Inn? Urgent! Urgent! ! ! Thank you~

Responsibilities:

Responsible for the overall daily operation and management of the hotel while on duty.

Specific content:

Formulation and demonstration of various service specifications and standards;

Training of various business skills of the department;

Department Shift scheduling, employee coordination and communication, organization of department activities;

Handling of customer complaints, formulation of service plans and improvement of service quality;

Inventory of department assets.

Reason:

Since the 7-day hotel is open 24 hours a day, there will be different shifts a day, divided into morning, lunch and evening. However, there is usually only one store manager, so not every shift There are store managers on every shift, so the company will give some outstanding colleagues the opportunity to be duty managers and be responsible for management during the shift.