Traditional Culture Encyclopedia - Hotel accommodation - How to get to the hotel check-out process
How to get to the hotel check-out process
Tools/materials: luggage, room card or key, deposit.
1, take all luggage belt away.
2. Hand in the room card or key at the front desk and tell to check out. According to the law of our country, "hotels should clearly indicate the settlement method of room price and accommodation time in a prominent position in the lobby, or confirm that they have informed the guests of the above information in an appropriate way." Express hotels basically check out at noon 12.
3. The front desk tells the waiter in the Housing Management Department to unsubscribe from the room, make rounds, check for leaks and fill vacancies, and report to the front desk.
4. If everything is normal, the deposit will be refunded at the front desk for settlement, and there are items damaged that need compensation. After all this is handled, you can leave the hotel.
Check-out instructions:
1. Before you check out, you'd better walk around the room and check if anything is missing. In case items are lost, under normal circumstances, hotels with standardized management need not worry. Because the hotel has inspection links for employees who can enter the room, such as room attendants, and the items they carry to and from work every day.
2. When checking out, the front desk will arrange a waiter to check the room first to confirm whether there are any consumption or damaged items. Before leaving the room, guests should call the hotel front desk or room service center to inform them to arrange the waiter to make rounds, which can save the time waiting at the front desk.
3. When checking out, provide proof of housing deposit and room card. If there are any charges in the room, or the items in the room are damaged, these charges will be included in the bill and deducted when the deposit is refunded.
In some high-end hotels, check-out rounds are exempted. The front desk will directly ask the guests if they have any consumer goods or damaged goods. If the guest says no, there will be no check-out card, refund the deposit and check out. This is an upgrade of the high-end hotel's customer service, and a high degree of trust derived from the hotel's respect for the guests, so as to improve the guest's experience as much as possible, even taking into account the check-out waiting time and other details.
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