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Sketch: A Contract (Hotel)

Real Hotel Case Show

A Contract

Time: A contemporary day Morning. Location: Zhushan Hotel Manager’s Office. Characters: Manager Huang - Manager of Zhushan Hotel Xiaoqin - Mr. Liu, foreman of the guest room department of Zhushan Hotel

- Guangdong businessman Li Man - waiter of the hotel room department [Scene: There is a screen on one side of the stage, There are four big characters written on it: "Guest feels at home". There will be a desk, a phone, a water bottle, teacups, and a few chairs on the stage. [Manager Huang is at work, and Xiaoqin comes on stage with a document. Xiao Qin: Manager Huang, when we just cleaned up room No. 8015, we found a wallet and a contract under the pillow. This may have been forgotten by the guest who just checked out in a hurry. Manager Huang: Come on, bring it over and let me take a look. (Looking at the wallet) No one has touched the money in this wallet, right? Xiaoqin: Manager, don’t worry, we

will not touch guests’ belongings casually. We will strictly follow the hotel’s rules and regulations to provide guests with Keep lost items properly. Manager Huang: Only if we do well can we reflect the quality of our Zhushan Hotel employees. (Read the contract)

Oops! This is an important contract. Xiaoqin: Since it is very important, the guest will definitely come back to get it. Manager Huang: No, we should return the bag to the customer as soon as possible. Xiaoqin: How can we find

that guest? Manager Huang: Let me call the front desk first. (on the phone) Hello! Front desk? I'm Manager Huang. Could you please help me ask where the guest in room 8015 went after checking out? kindness! I'm waiting for you! What? Go to

Guandu. oh! Xiaoqin: I remembered it. I seemed to have heard that guest say that he was going to Guandu to sign a very important contract today. Manager Huang: That must be this contract. We will find a way to return it to him immediately. Xiao

Qin: Manager Huang, that guest checked out half an hour ago. Where can we find him? Manager Huang: I guess that customer might take the train at the station. Xiaoqin! You quickly take this bag to the station, find the passenger and return the bag to him. Xiaoqin: Okay, I'll go now. (Exit with handbag) [Li Man leads Mr. Liu onto the stage. Mr. Liu: Is there any mistake? My contract and wallet were obviously left in your hotel. How could you not see them? Li Man: Mr. Liu, we really don’t know your handbag! Besides, there is no record of your lost items in the customer's lost items registration form. Mr. Liu: No record? That one

must have been taken away by the waiter at your hotel! Manager Huang: Li Man, what’s going on? Li Man: Manager Huang, Mr. Liu said that his wallet and contract were lost in our hotel, but I didn't find any relevant records in the guest's lost items registration form, so... Manager Huang: That’s right. You go down first and leave it to me! (Pour a glass of water to Mr. Liu) Come, drink a glass of water first. Mr. Liu: (Excitedly) I have lost my contract, what else can I drink? Manager Huang: Mr. Liu, don’t worry, take a drink of water first. Then tell me how you lost something, and I will find a way to help you find it. Mr. Liu: Manager! This is the situation. I came from Guangdong

I signed the contract in Zhushan. I heard that the service at Zhushan Hotel is quite good, so I will stay in your hotel! Manager Huang: Thank you for your patronage of the hotel. Mr. Liu: The service in your hotel is indeed good, but my contract was lost in your hotel. Manager Huang: Then please tell me the specific situation.

Mr. Liu: I checked out of the room this morning and went to the station to take the bus. Just when the bus was about to leave, I discovered that my contract and wallet were placed under the pillow in the room

I forgot to take them! Manager Huang: Which room are you staying in? Mr. Liu: I live in room 8015. Manager Huang: Oh! It’s room 8015! So besides the contract, what items do you have in your wallet? Mr. Liu: There are eight yuan and three credit cards in my wallet. Manager Huang: Oh! That's right, your contract and wallet were indeed forgotten in our hotel. But when I found out that you were going to Guandu, I sent someone to take you to the station! Mr. Liu: Send me to the station? I didn't see it! Manager Huang: Didn’t you see it? What's going on? Mr. Liu: Manager, did the waiter take the contract and wallet home? Manager Huang: Don’t worry, the waiters in our hotel don’t know how. (phone rings) Oh! Xiaoqin! The bus to Guandu has left. You'll be back soon, eh! Mr. Liu: What? Has the shuttle bus to Guandu left? Manager Huang: Yes! Just left! What's wrong? Liu Jing

Li: This is a mistake. Manager Huang: Don’t worry, Mr. Liu. There are many buses to Guandu, and there are several more in the afternoon. Mr. Liu: No, it will be too late if we go in the afternoon! (Frustrated) You don’t know, this is a big project worth tens of millions of yuan. In order to get this project, I have invested millions of dollars! The client asked me to go to Guandu before two o'clock this afternoon to sign the contract. If I arrive late, the contract will definitely not be signed! Manager Huang: Mr. Liu, don't worry. I have a friend who drives. I'll ask him to take you there. Mr. Liu: That’s great! Manager Huang: Wait a moment, I’ll make a call. (Calling on the phone) Lao Tian, ??do you have yours at home? What? No? Go

to celebrate my father-in-law’s birthday, oh! nothing? Just ask! Mr. Liu: I haven’t contacted you! What can we do? Manager Huang: Mr. Liu, don’t worry, I’ll let our hotel’s car take you there! Mr. Liu: Really?

Thank you so much! Manager Huang: You’re welcome! (on the phone) Li Man, please come in. Li Man: Manager, do you have any instructions? Manager Huang: Inform Master Ren to drive the car to the hotel. Li Man: The hotel's car has arrived in Shiyan to pick up the goods. Manager Huang: What kind of goods will you receive? Li Man: It’s for the banquet in the evening. Manager Huang: Tell him that I will figure out a way to receive the goods and ask him to come back immediately. Li Man: Okay, I'll go now. Manager Huang: Mr. Liu, please drink some water first. The car will be here soon. [The fiddler comes on with the contract. Xiaoqin: Manager Huang, I’m back! Manager Huang: Xiaoqin, you’re back just in time. Please return the handbag to Mr. Liu quickly

Qin: (Mr. Liu takes over the handbag) Can you check whether there are any missing items in it? Mr. Liu: No less! Nothing less! (Take the money out of the bag and give it to the manager) Manager, this is five thousand yuan. Please take it for your small kindness.

Take it! Manager Huang: We can’t accept your money. It’s our duty to help you keep your lost items! Mr. Liu: Manager, please give me some face. You must accept this little thought! Manager Huang: Mr. Liu, we appreciate your kindness, but we really can’t accept the money! You'd better put your handbag away quickly and go to the door to wait for the bus! Mr. Liu: Okay, it doesn’t matter if you don’t want the money. We have a long way to go. I will definitely introduce all my friends to your Zhushan Hotel if I have the chance.

Manager Huang: Thank you! As long as you come, our Zhushan Hotel will definitely provide you with the best service! [Lee Man runs onto the field. Li Man: Manager Huang, our car has arrived at the door. Mr. Liu:

Oops! Great! Then I'll leave first! Manager Huang: Mr. Liu, let’s go, let’s give you a ride together!

[End together, the play ends.

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