How to write three articles on the work plan of hotel quality inspection department

How to write the first work plan of hotel quality inspection department

First, continue to make, revise and implement product quality standard documents.

Through the previous work, I realized that some of the requirements of the product quality standards currently implemented are deviated from the actual situation, some are due to unreasonable standard formulation, and some are not seriously implemented. In the future, it is necessary to adjust and improve in time to ensure that the quality management work has rules to follow, and at the same time, it is necessary to strictly control the implementation, so that the product quality is as close as possible to the standard requirements until it is consistent.

Second, standardize incoming inspection work

In the past, only bulk and important raw materials were inspected, and the inspection items were not comprehensive enough and the inspection records were not complete enough. Sometimes, the poor quality of incoming materials will affect the quality of products. Since the beginning of September, all purchased bulk materials have been tested by aql sampling; Conduct a full inspection of valuables or raw materials that have a significant impact on quality; For raw materials that are difficult to verify, suppliers are required to provide quality guarantee. For all incoming inspection work, leave complete inspection records according to materials. For the abnormal quality of incoming materials, timely issue car (Notice of Abnormal Quality) to correct, and follow up the results of inspection and improvement.

Third, strengthen process quality control.

In recent days, due to the tight delivery date and the shortage of staff in the paste-making process, two line inspectors were temporarily deployed to help seal the label, resulting in the quality control of the process being mainly undertaken by the workshop supervisor. Due to the different work priorities of workshop supervisors, the quality situation is worrying. In order to ensure the process quality, it is planned that all on-site inspectors will return to their posts before September 4 to strengthen process control.

Some quality problems in the manufacturing industry have recurred again and again, mainly because the problems have not been dealt with and punished in time. Since the beginning of September, car (Notice of Quality Abnormality) must be issued within 2 hours, temporary rectification measures must be issued within 4 hours, long-term preventive measures must be issued within 24 hours, and handling opinions must be issued within 2 days for newly discovered batch quality accidents.

Four. Start sampling inspection of finished products of fqc.

In the early days, due to the attention to the process, the importance of sampling inspection of finished products was not fully realized, which led to customers often finding defective products during inspection. From the beginning of September, it is necessary to carry out aql sampling inspection on the finished products in storage and record the inspection results completely. If any deviation from the standard and contract requirements is found during the inspection, the production department shall be informed in time to correct it.

Fifth, do a good job in statistical analysis of quality-related data.

Earnestly do a good job in the statistical work of quality management related data, submit various quality reports in time, and provide reliable quality information for leaders and relevant departments. Report statistical data related to incoming materials, process and finished product inspection once a week.

Sixth, hold regular quality meetings.

Hold a regular quality meeting once a month, report and analyze the quality problems of last month, improve corrective and preventive measures, keep meeting minutes, and track and supervise the implementation.

How to write the work plan of the second department of hotel quality inspection

The new year is about to start, and all the tasks in the park will be completed with great responsibility of quality work. In order to maintain the momentum of quality improvement, we must persist in speeding up the work of getting familiar with quality. In order to ensure the plan, sum up the past experience and implement it. Make the following work plan.

Clear work plan

Making a good work plan is a direction of work, so you can start work. You can't ignore every detail in your work. Learning is a mission, and giving up learning means giving up progress. Learning is a lifelong task and a long-term practice, which can run through one's work. As a quality control profession, it is responsible for consumers. Ideologically, we should attach great importance to product requirements and meet the national testing standards. Match the company's products with the social awards.

Prenatal sample processing standard

Carefully review the samples before production. Once the batch of samples is qualified, it is the correct bulk sample. Only this office is used for bulk production in the factory. Before mass production and operation, it is necessary to make a sample, which is called prenatal sample, and prenatal sample is also called sealed sample. When making sealed sample clothes, all main dressings must use correct materials.

Track quality delivery date

Good at communicating with customers in words and language. Forecast the demand, capacity and material supply of processing customers in order to arrange production and delivery. It is necessary to conduct a comprehensive and detailed inspection of product size, workmanship, style and technology. Issue inspection report (initial/intermediate/final stage of mass production) and rectification opinions, and leave one copy in the factory after being signed and confirmed by the person in charge of the processing plant, and one copy by fax to the company.

Tail inspection requirements

1. The quality of fabrics and accessories meets our requirements, and the bulk goods have been confirmed by our company or the inspection report of an authoritative certification body;

2, the style and color matching are accurate;

3, the size is within the allowable error range;

4. Excellent workmanship;

5. The products are clean, tidy and best-selling; The packaging is beautiful, the proportion is correct, and the carton size is appropriate.

Daily work requirements

Do a good job of inspection, recording and evaluation, and find out your own shortcomings. We should seriously and strictly correct the shortcomings in our work in time. Make quality really and effectively promote the quality requirements of our company. Establish a sense of service, find a good position and be an assistant to the quality department.

Work concept

Familiar with products, understand the characteristics and components of raw materials. Understand the characteristics, styles and quality of products, so as to communicate with production personnel. Do a good job every day, be neither arrogant nor impetuous, and study harder.

Quality communication analysis requirements

1: communication skills: eloquence, skills. Good at communicating with customers in words and language. Quality work involves the processor, and communication language is easy to make faster and better responses and decisions.

2. Analysis ability: analyze the ability of the processing plant, and the production progress is consistent with the delivery date of the order, without advance or delay.

Team concept

The company is a team, and colleagues should be tolerant of others. We are a big family and need to help each other. Every colleague constantly innovates his thinking, such as making the best use of people and things. The key still depends on the company's top management. As a member of the company, I am willing to do my best, do my best and concentrate on winning the new pattern.

How to write the work plan of hotel quality inspection department

First, quality.

Quality management system audit

1. Assist the general manager to review and evaluate the company's current quality management system, establish a quality management system consistent with the enterprise and continuously improve it.

2. Establish coordinated quality management objectives within the organization.

3. Pay attention to and do a good job in internal quality audit, make full use of effective management means of quality management system, and promote the maintenance and continuous improvement of internal system.

4. Establish corresponding organizational procedures, train personnel, make plans and implement quality management system.

5. Assist the general manager to ensure that the implementation of the quality management system and the continuous improvement process get the necessary support.

6. Regularly report the performance of the quality management system to the general manager, including the demand for improvement, and ensure the continuous improvement of the product quality of the enterprise based on facts to meet the requirements of customers.

Second, the internal audit

1 Formulate and review the annual internal audit plan and audit implementation plan of the enterprise and submit them to the general manager for approval.

Draft internal quality management system audit report.

Assist the general manager to hold regular management review meetings.

Be fully responsible for internal quality management system audit.

As the audit team leader, select auditors, formulate annual internal audit plans, audit implementation plans and internal quality management system audit reports.

Guide the preparation of the annual internal audit plan and be responsible for organizing its implementation.

Organize and coordinate the internal audit activities.

Third, to achieve the quality plan objectives

1. Review the quality plan prepared by relevant departments.

2. Be responsible for supervising and inspecting the implementation of quality planning of each department.

3. Assist the department heads to formulate relevant quality plans, and prepare and implement corresponding quality plans.

Fourth, deal with quality problems related to customers.

1. Assist the marketing department, identify customers' needs and expectations, organize relevant departments to review product requirements, and be responsible for quality communication with customers.

2 review the ability to detect the quality requirements of new products.

3. Assist the technical department to review the design and development capabilities of new products.

4. Assist the production department to review the production capacity and delivery date of products.

5. Assist the purchasing department to review the purchasing ability of required materials.

6. Review the product requirement review form of the special contract.

Formulation and implementation of quality standards for verbs (abbreviation of verb)

1. In terms of quality requirements, assist the technical department in organizing, coordinating and implementing the design and development of products, design and/or development planning, determine the interface between the design and development organization and technology, input, output, verification, review, change and confirmation of design and/or development, and assist in reviewing the trial production report.

2. Approve the project proposal and trial production report, and provide quality reference for the general manager.

3. Assist the purchasing department to do the quality inspection of the required materials.

4. Assist the Marketing Department to investigate or analyze quality methods, market information and new product trends, and review the customer satisfaction survey report of customers.

5. Be responsible for the inspection and test of new products or new raw and auxiliary materials.

6. Assist the production department in the trial production and production of new products.

7. Collect industry quality technology and formulate appropriate internal control quality standards.

Quality control of intransitive verb production and service activities

1. In terms of quality control, guide the production department to control production and process, maintain production facilities, prepare necessary quality work instructions and be responsible for product protection.

2. Assist technical department to prepare relevant technical procedures to improve quality management.

3. Assist the production department to examine and approve the production plan in terms of quality, and be responsible for examining and approving the procurement quality of facilities.

4. Assist the administration department to control the working environment needed to realize product quality.

5. Responsible for product quality verification, labeling and traceability control.

6. Assist the marketing department to provide quality after-sales service.

Seven. Management of measuring and monitoring devices

1. Responsible for the calibration of measuring and monitoring equipment; Prepare internal calibration procedures as required.

2. Responsible for tracking and handling the measuring and monitoring equipment deviating from the calibration state.

3. Be responsible for the training and assessment of operators of measuring and monitoring equipment.

Eight, nonconforming product control

1. Be responsible for identifying nonconforming products and tracking the processing results of nonconforming products.

2. Assist the production department to make a decision on the disposal of nonconforming products.

3. Assist the production department to take corrective measures for nonconforming products.

Nine. Data analysis and information provision

1. Coordinate the transfer, analysis and processing of relevant data inside and outside the company.

2. Guide the Quality Department to collect, transmit and communicate relevant data and provide necessary information.

3. Coordinate the specific selection and application of statistical techniques in various departments.

X. continuous improvement

1. Responsible for planning the continuous improvement of the system and products, proposing corresponding corrective and preventive measures when there are or potential quality problems, and tracking and verifying the implementation effect.

2. When environmental problems occur, guide the administrative department to issue corresponding corrective and preventive measures and treatment opinions, and track and verify the implementation effect.

3. Coordinate all departments to implement corresponding improvement, corrective and preventive measures.

4. Responsible for supervising and coordinating the implementation of improvement, corrective and preventive measures.

5. Assist the Marketing Department to effectively handle customers' opinions on quality.

XI。 Quality cost control

The effectiveness of quality management system is measured by financial items, and the quality cost is counted, accounted, analyzed, reported and controlled, so as to find ways to reduce costs and improve economic benefits of enterprises.