What is the organization and management of hotel meetings?

I. Organization of the meeting

(1) Hotel-level meetings: Hotel staff meetings, hotel business personnel meetings and various congresses are reported to the office for approval, and each department is responsible for organizing them.

(2) Professional meetings: that is, hotel-wide technical and business comprehensive meetings (such as business activity analysis meetings and safety work meetings), which are approved by the competent deputy general manager and organized by the competent business department.

(3) Departmental working meeting: The working meeting held by each department of the hotel is decided and organized by the person in charge of each department.

(4) Team (group) meeting: decided and presided over by each team leader.

(5) meetings (such as on-site meetings, reports, office meetings, etc.). ) or business meetings (such as joint venture talks, etc. The office is responsible for the reception and arrangement of meetings held by other units in our hotel, and relevant business counterparts assist in the work of the meeting.

Second, the meeting arrangement

(1) Arrangement of regular meetings

In order to avoid too many or repeated meetings, the normal meetings of the hotel are all included in the regular meeting system, and in principle, they should be organized according to the time, place and content stipulated by the convention. The routine meeting is arranged as follows:

1, technical meeting

(1) General Manager's Office Meeting

Study and deploy administrative work, discuss and decide on major issues of hotel administrative work.

(2) Executive Council

Summarize and evaluate the operation of the current month and arrange the tasks for the next month.

(3) Management meetings (or hotel staff meetings) with team leaders or above.

Summarize the previous work (half a year, the whole year) and deploy the tasks of this period (half a year, the New Year).

(4) Business activity analysis meeting

Report and analyze the implementation of the hotel plan and the results of business activities, evaluate all aspects of work, affirm achievements, point out mistakes, put forward improvement measures, and continuously improve the economic benefits of the hotel.

(5) The safety work meeting (including public security and fire control work) reports and summarizes the previous safety production, public security and fire control work, analyzes and handles accidents, examines and analyzes hidden dangers of accidents, and studies and determines safety precautions.

(6) departmental affairs meeting

Check, summarize and arrange the work.

(7) Team meeting

Check, summarize and arrange the work.

(2) Arrangements for other meetings

All kinds of meetings involving multiple department heads must be approved by the deputy general manager before the meeting 10 and arranged by the general manager's office.

1. Every Saturday, the office uniformly balances the regular meetings and all kinds of temporary meetings of the hotel, prepares the meeting plan and distributes it to the main management personnel and related service personnel of the hotel.

2. When the meeting that the office has included in the meeting plan needs to be rescheduled or arranged for other new meetings due to special circumstances, the convening unit shall report to the general manager's office two days in advance to adjust the meeting plan. Without the consent of the office, no one is allowed to disturb the normal meeting plan casually.

3. The office has the right to refuse to arrange meetings that are not well prepared, repetitive or of little use.

4. For several meetings with the same participants, similar contents and similar time, the office has the right to arrange merger.

5. The duration of meetings of all departments must obey the unified arrangement of the hotel, and small meetings of all departments shall not be held at the same time as the regular meetings of the hotel (except that the participants have no time conflict), and adhere to the principle that small meetings obey the plenary meeting and the part obeys the whole.

Third, the preparation for the meeting.

(1) The meeting host and participants of the convening unit shall make relevant preparations (including drawing up the meeting agenda, proposal, summary outline of the report, main points of speech, draft work plan, draft resolutions and decisions, implementing the venue, arranging seats, preparing tea sets, prizes and souvenirs, and notifying participants, etc.).

(2) Employees attending hotel office meetings can't take leave without special reasons, and such leave needs to be approved by the general manager.

(3) There are the following reasons. Senior management personnel above the deputy general manager may propose to hold a regular hotel office meeting temporarily or in advance;

1, important matters need to be submitted to the hotel office meeting for discussion and decision;

2. Appointment and removal of important business managers of various departments.

(4) The minutes of the meeting are important documents in the hotel, which have certain confidentiality scope and may not be circulated without approval.

(5) Participants should know everything and brainstorm. Once the meeting decides, it should be completed as scheduled.

(six) participants must strictly abide by the discipline of the meeting, and shall not walk around at will, and shall not use mobile phones.

Conference management regulations

1. Hotel meetings are mainly composed of regular office meetings and daily work meetings.

Two, the summit in the regular meeting is usually held at least once a month to study and decide on the work of a certain period. The meeting was presided over by the general manager of the hotel, and the participants were the hotel general manager, deputy general manager, department manager and other leaders. 0

Three, the hotel office meeting is to implement the resolutions and decisions made by the meeting. The meeting was presided over by the general manager and attended by the heads of various departments and relevant personnel.

Four, the hotel office meeting organized by the hotel office. The office shall notify all participants of the main contents of the meeting in writing three days before the meeting, and sort out and publish the minutes of the meeting within 14 hours after the meeting.

(a) the formation and issuance of meeting minutes:

1. Minutes and resolutions of regular hotel office meetings shall be compiled and written by the office;

2, the office according to the needs of the meeting within a limited time to complete the meeting minutes and resolutions;

3. After meeting minutes and resolutions are formed, they shall be signed by hotel leaders attending the meeting for confirmation;

4. Before issuing meeting minutes, the Approval Form for Issuing Meeting Minutes should be filled in, including the minutes number, distribution scope and approval opinions of the competent leader (or the leader presiding over the meeting);

5. The minutes of the meeting should have a document number, and the document signing record form should be filled in when distributing, and the recipient should sign for it;

6. Meeting minutes should be classified and filed, and the retention period should be determined according to their importance.

(2) As an important document of the hotel, the meeting minutes will be sent to all participants for verification and implementation.

5. The Convenor shall fill in the "Meeting Application Form" before convening the daily work meeting, and the meeting notice shall be issued by the office according to the requirements of the application department. If it is necessary to write meeting minutes, the meeting convening department shall report to relevant personnel and offices after writing.

Regular meeting system of senior leaders

First of all, all department managers must arrive at the meeting five minutes in advance and take their seats. Those who cannot attend due to special reasons should ask for leave from the office in advance;

Second, the participants should keep the meeting minutes, and the hotel office should send clerks to keep the meeting minutes on file or prepare and distribute the meeting minutes as required;

Third, the director of the office stood at the door of the venue, waiting for the arrival of the general manager. When the general manager arrived, all department managers stood up and paid attention to the general manager;

Four, the general manager takes a seat or signal, other participants can take a seat;

Five, the regular meeting announced by the director of the office, and explain the reasons for not attending the meeting;

Six, during the meeting, all personnel must maintain a normal sitting position, eyes staring at the direction of the general manager, the department manager in a clockwise direction to inform each department;

Seven, the report should be standardized when the term "* * department report", the content is the day before the department work, existing problems, suggestions, etc. After the report, please ask the general manager for instructions;

Eight, the general manager issued instructions, the corresponding department managers should make records, and say "thank you";

Nine, the general manager announced the end of the regular meeting, all the staff stood up, and other participants stood at attention;

X. When the general manager leaves the meeting place, the department manager can leave the meeting place;

Eleven, after the meeting, the relevant departments and offices should be strictly in accordance with the resolutions of the meeting to do a good job in the implementation of the matters, the office is responsible for urging reminders.

Weekly meeting system

First, a regular meeting of departmental leading cadres is held once a week, presided over by the general manager and attended by deputy general managers and department managers;

Two. The main contents of the meeting are:

(1) The general manager conveys the relevant documents of the supervisor and the spirit of the hotel board of directors and the general manager's office;

(two) the manager of each department reports the work of the week and the problems that need to be submitted to the general manager or other departments for coordination;

(3) The general manager will comment on the work of each department this week, put forward the main points of work next week, and make arrangements;

(4) Other problems to be solved.

Three, regular meeting participants should speak freely at the meeting, express their opinions, allowing different opinions and reservations, but once the meeting forms a resolution, regardless of personal consent or not, it should be seriously implemented;

Four, strictly abide by the discipline of the meeting, keep the meeting secret, before the meeting resolution is officially announced, the meeting content shall not be leaked without authorization, so as not to affect the implementation of the resolution.

Staff meeting system

1. In order to continuously improve the overall quality of employees, enhance the sense of ownership of all employees and establish the overall concept, this system is specially formulated;

2. Generally held once a year, special circumstances can be temporary, presided over by the chairman or general manager, the hotel staff to participate in, the office is responsible for the organization and work of the meeting;

Three. Meeting contents:

(1) Learn relevant articles in economic journals, understand the political and economic situation at home and abroad, and convey the relevant decision-making spirit made by the hotel.

(2) Learn the management rules and regulations formulated by the hotel, and constantly enhance the concept of organizational discipline;

(three) through the major decisions made by the hotel, the establishment of institutions and the appointment and removal of cadres at or above the middle level;

(four) to inform the hotel of the temporary public activities and temporary tasks completed by the hotel collectively;

(five) to carry out various special training for employees, including professional technical knowledge and code of conduct;

(six) to arrange the annual work tasks and summarize the annual work completion;

(seven) inform the hotel of the important decisions on the recognition, reward and treatment of managers and employees, encourage employees' enthusiasm for work, and stabilize employees' ideological mood;

(8) Other important matters.

Four. Meet the requirements

(1) The staff meeting shall be notified to all departments one week in advance by the hotel office;

(2) The office should send clerks to take minutes of meetings for archiving or writing minutes of meetings;

(three) strictly implement the resolutions of the meeting and complete the specific tasks put forward by the meeting. The office is responsible for supervising the implementation of the spirit of the meeting.

Regular meeting system of various departments

1. This system is specially formulated to encourage employees to fulfill their duties, fulfill their duties, do their jobs wholeheartedly, and enhance their overall awareness and concept.

Second, once a week, the specific time is arranged by the department according to the needs of the work, presided over by the department manager, and all the staff of the department participate;

Third, the content of the meeting.

(a) employees report last week's work completion and ideological status, and abide by various rules and regulations; The managers of each department summarize the overall work completion of the department last week and deploy this week's work;

(two) to convey the spirit of "weekly manager's office meeting" and learn the relevant rules and regulations of the hotel and related business knowledge;

(three) analysis of the current situation of the department, clear business development direction;

(four) emphasize the relationship between the work of various departments, and implement the responsibilities of the staff of this department;

(five) to evaluate the performance of employees, conduct various appraisals, praise the advanced and advocate bad behavior;

(six) to stimulate the enthusiasm of employees, encourage the enthusiasm of employees, and ensure the ideological stability of employees.

Four. Meet the requirements

(a) The person in charge of each department shall notify its employees in advance of the regular meetings of each department;

(two) the participants should attend the meeting on time, and if they can't attend due to special reasons, they should ask the person in charge for leave in advance;

(3) All staff members should carefully record the meeting minutes, especially their work tasks and entry requirements completely and accurately;

(four) to discuss the issue with a sense of ownership and responsibility, and to speak actively;

(5) The person in charge of the department is responsible for supervising and urging the specific work of the department and reporting the situation to the office in a timely manner.