What is the difference between a five-star hotel and a luxury hotel?

Luxury hotels may not be evaluated by star rating, because it can only represent the concept of grade of decoration and consumption.

Five-star hotels have some rigid requirements, which are evaluated by relevant departments according to certain standards.

1. Five-star refers to a hotel with a comprehensive level of five stars. The classification of hotel stars is based on the hotel's architecture, facilities, functions, management and service level. The specific evaluation methods shall be implemented in accordance with the evaluation standards of facilities and equipment, maintenance and repair of facilities and equipment, cleanliness and hygiene, and guest opinions issued by the National Tourism Administration.

Second, the evaluation criteria:

1. The functions of the hotel are reasonably divided, and the facilities are convenient and safe to use.

2. The indoor and outdoor decoration of the hotel is high-grade, and luxury materials are selected for construction and decoration.

3. The graphic symbols of hotel public information meet the standard of LB/AT00 1.

4. There is a central air conditioning system.

5. A background sound system.

6. There is a computer management system suitable for five-star hotels.

Third, the basic principles

Treat guests equally, regardless of race, nationality, country, wealth, relatives and friends, and don't judge people by their appearances.

Be polite, warm and friendly to the guests.

Be honest with guests and deal fairly.

Respect national customs and do not harm national dignity.

Abide by national laws and regulations and protect the legitimate rights and interests of guests.