What is malicious price increase? Do hotels have the right to raise prices during special periods?

I believe that everyone has encountered the price increase of hotels in their lives, especially when traveling on holidays. "Ordinary house price 180, holidays 899. When traveling, the poem and the distance have not been found, and the wallet is empty. " Some netizens work overtime before holidays in order to take a few days off and go out to play during the holidays. Unexpectedly, they were stumped by the hotel price. The number of holiday travelers has increased dramatically. In this case, some hotels arbitrarily raise prices for reasons such as "renovation" and "hotel leakage", forcing consumers to bundle consumption, and even breaking contracts and reselling at high prices. Recently, during the disaster in Zhuozhou, Hebei Province, the price increase of hotels has been widely concerned by the public, and the price increase of hotels has entered the public eye. So, what is a malicious price increase? Do hotels have the right to raise prices during special periods? Next, let's take a closer look.

What is malicious price increase? Do hotels have the right to raise prices during special periods?

First of all, the price is obviously higher than the usual price of goods, which is 4-5 times or even more than the usual price, or the temporary price increase is a malicious price increase. According to Article 2 of the Price Law, prices should be determined according to the relationship between market supply and demand and the natural value of commodities, and should be open, fair and reasonable.

In a special period, according to the relationship between supply and demand, hotels have the right to raise prices. The hotel industry is a fully competitive market, and the independent pricing mechanism is implemented. It is the legitimate right of the hotel to raise prices sharply during special periods such as holidays. However, during the disaster, hotels should not maliciously raise prices for humanitarian reasons. At this time, the government needs to intervene and deal with it. From this point of view, whether the hotel raises its price sharply or only moderately acceptable to consumers during special periods such as holidays depends on whether it is legal and compliant. As long as it is legal and compliant and does not harm the legitimate rights and interests of consumers, there is no problem. On the one hand, the sharp price increase of hotel holidays should be clearly marked on the travel online platform to ensure consumers' right to know and choose. On the other hand, hotels should ensure that the service quality is not discounted during holidays, so that consumers can feel the value for money.

It is illegal for shops to maliciously raise prices above the government price limit. If it involves an increase in operating costs, it is not illegal to sell within the price limit. For details, please consult the price department for the recent specific price limit.

Legally speaking, there are three kinds of prices stipulated in China's price law: market-regulated price, government-guided price and government-set price. Generally speaking, hotels implement market-regulated prices. As long as the prices are clearly marked, they are not suspected of violating laws and regulations. However, in fact, all localities also implement government-guided prices for hotels, which means that the pricing of hotels is not arbitrary, but also subject to market supervision. Especially in special periods such as holidays, different local governments will issue corresponding policies to carry out temporary price-intervention. If the hotel violates it, it may face administrative penalties such as fines or even suspension of business for rectification.

At the same time, it may involve administrative violations and consumer infringement, and the hotel may be liable for punitive damages. From the administrative responsibility, this behavior is suspected of false propaganda, which violates the provisions of Article 6 of the Measures for Punishment of Infringement on Consumers' Rights and Interests. If it is an advance payment, it shall also fulfill the obligation of notification and risk warning in accordance with the provisions of Article 11 of these Measures, and bear the interest of the advance payment and the reasonable expenses that consumers must pay. Otherwise, it should bear the responsibility of administrative punishment. From the perspective of civil liability, according to the provisions of Article 55 of the Consumer Protection Law, the act of returning the bill may be suspected of fraud, and consumers have the right to demand punitive damages of three times the price from the hotel.

At present, although there is no law directly prohibiting the price increase of hotel accommodation on holidays, hotel and other accommodation operators also have the right to raise prices appropriately according to the supply and demand situation, but in principle, the increase and range must be reasonable, and the starting and ending time of room settlement and various room prices should be marked in a prominent position in the charging place to ensure "clearly marked prices".

1. Hotel prices are mainly regulated by the market, and orders surge in special periods. Due to the influence of supply and demand, a certain price increase is reasonable.

2. Many places also implement government-guided prices, allowing hotels to raise prices, but the price increase is limited and cannot be capped, otherwise administrative penalties will be received.

The house price has been paid. At the time of check-in, if the hotel temporarily raises the price and the hotel breaches the contract, tourists have the right to ask for the original price. Otherwise, the hotel should compensate the tourists for the losses caused by booking another room, and the tourists have the right to ask the hotel to pay punitive damages equivalent to three times the amount of the losses.

It is not advisable for the hotel to cancel the reservation. Cancellation or compulsory cancellation is illegal. In case of the above situation, prepare the screenshot of the order and payment voucher, and call 123 15 to make a complaint.

What should I do if I encounter a malicious price increase in the hotel?

Don't rush to check out! ! ! It is very important to keep evidence such as a full recall.

Find a predetermined platform to negotiate and solve (flying pig, Ctrip and other platforms intervene)

If the hotel deliberately delays or unreasonably refuses, it can also ask the third-party platform to pay in advance.

Consumers can call the market supervision complaint reporting telephone number 123 15, or report directly to the administrative department for industry and commerce.

In the process of reporting, you should explain the name, address, price and other specific circumstances of the merchant. )

The above are some introductions and knowledge points about the malicious price increase of hotels. If consumers encounter the "outrageous" price increase behavior of merchants, they should safeguard their legitimate rights and interests in time. In addition, it is necessary to remind merchants that the price increase in a special period can certainly make huge profits in a short period of time, but if it is labeled as "sky-high price" and "cheating customers" by consumers and widely spread, the final result must be not worth the candle. In the disaster period, malicious price increase is not only a business ethics issue, but also undermines the basic principles of disaster emergency mechanism. When a disaster happens, businesses should offer help and support on their own initiative, instead of taking advantage of other people's difficulties to make huge profits. Therefore, the society should strengthen the supervision and punishment of malicious price increases and protect the legitimate rights and interests of victims.