What did the hotel attendant do to make you feel warm when staying in a hotel?

Employees should cultivate hotel awareness, which means that hotel employees should behave with the professional courtesy of hotel employees: greet guests and colleagues when they meet, and ask them if they need help. Three lightness: walking lightly, speaking lightly and operating lightly. Quiet: When there are guests, you should stop internal dialogue and work and pay attention to the needs of the guests instead. If you are talking to another guest or using the phone, you should greet the guest with your eyes. When passengers need to use the elevator for work, they should keep quiet and don't talk loudly with colleagues or other guests. Avoidance: when cleaning the guest room, if the guest returns to the room, he should take the initiative to ask whether to disturb the guest and take the initiative to avoid it. Courtesy: When guests use the public facilities of the hotel, they should consciously be courteous and give priority, such as giving priority to letting guests in and out of the elevator and letting them go first in corridors and passages. Convenience: service is for the convenience of guests, and hotel waiters should not bring inconvenience to guests because they are serving guests. For example, when cleaning public toilets, if there are guests who want to use them, let them use them first and then continue cleaning; Don't wax the lobby floor during the peak period, and don't rush to clean it when using the elevator; Accompany the guests to the destination in the hotel, not just give them directions, and so on.