How can I get a refund if I didn't spend money in Qunar.com?

1. Where can I get a refund for my account?

Step 1: Log in to your Qunar personal account and click "Group Purchase Order" in "My Orders" to enter your group purchase order list.

Step 2: Find the order to be refunded and click "Apply for Refund" to enter the refund application page.

Step 3: Select the number of camel coupons to be returned and the way to get a refund, and click "Submit".

There are two ways to get a refund. One is to return it to your Qunar.com balance account, which can be received in real time after it is approved. 2. Return it to your bank card payment account in the original way, and it will be received within 3- 15 working days after approval.

Second, there is no refund for Qunar.com account.

Step 1: On the mobile phone dynamic password login page, enter the mobile phone number reserved when submitting the group purchase order to obtain the verification code. Click Login to find your group purchase order.

Step 2: Find the order to be refunded and click "Apply for Refund" to enter the refund application page.

Step 3: Select the number of camel coupons to be returned and the way to get a refund, and click "Submit".

There are two ways to get a refund. One is to return it to your Qunar.com balance account, which can be received in real time after 2 working days. 2. Return it to your bank card payment account in the original way, and it will be received within 3- 15 working days after approval.