Traditional Culture Encyclopedia - Hotel accommodation - How to motivate hotel staff

How to motivate hotel staff

1, implement piecework wage system to encourage employees to distribute according to work. Housekeeping departments of basically qualified departments will pay wages according to the nature and characteristics of the work and the number of rooms cleaned by floor attendants. 2, the implementation of hierarchical wage system to break the situation of wage changes, to enable the wage grading system. According to their work skills, knowledge and performance, employees will widen the salary gap between employees at the beginning, the beginning and the advanced stage to encourage employees to make progress. 3, the implementation of inspection exemption system, a role incentive, that is, by giving employees with good performance and fixed qualifications to do self-inspection, self-inspection, and self-reporting the completion of work tasks to save money. The purpose of encouraging employees is that qualified employees first review the nomination work from the reporting department and conduct systematic training for nominees once a week. Independent posts on specific floors should be randomly selected within the month, and outstanding departments should apply for awards. The implementation of the system requires systematic training for employees in advance, and the progress of employees is similar. Because employees are given full trust, respect and enthusiasm, an incentive system of exemption from inspection should be implemented. Hotels should pay attention to the reasonable planning of training for inspection-free employees and enterprises without career development. Promote employees, make long-term career plans for employees, and be responsible for assessment and exemption from inspection. Attendants should enjoy the same honor, salary, welfare, position and remuneration. In addition, employees are exempt from inspection, which means permanent exemption from inspection. Supervisors and managers should regularly check the quality of their work and set a lower limit for the exemption rate. If it is found that the product quality exceeds the inspection-free standard, the waiter's inspection-free qualification should be cancelled to ensure the validity and sanctity of the waiter's inspection-free qualification. This kind of role motivation is to give employees with good performance and qualified qualifications the right to do self-inspection, self-inspection, self-registration and cleaning the room to save money. Motivate employees. The system is first audited by qualified employees of the reporting department to complete the nomination work. Conduct weekly systematic training and training for nominees, and select independent posts on specific floors within the month to apply for awards from outstanding departments. The implementation of the system requires systematic training for employees in advance, and the progress of employees is the same. Due to giving employees full trust, employees have a certain degree of respect and enthusiasm. According to the general manager of the hotel group at the beginning of this section, everyone should know that they have to work hard. Leaders should look at the sunshine and strive to select advanced teams and groups, such as team attendance, gfd, health quality, service quality, team discipline, local control, training and learning. Evaluate the monthly performance of employees and the overall performance of the team. Advanced teams are only qualified as employees and foremen. The reference conditions are semi-evaluative. Employees and foremen in all regions share weal and woe. They enjoy the same taste of success and suffer the pain of failure. 5. Implement the recommendation system. Some famous hotels implement recommendation system among recommenders. The person who recommended them has lost the incentive mechanism. 6. Competition stimulates competition to stimulate actual honor, recognition, honor, the needs of respected famous manager Maslow, and the high-level needs. Hotel employees are mainly young, strong, strong and strong. Demand exhibitions, competitions, basic hotels, exhibitions, oral English competitions, service knowledge competitions, service attitude competitions, service skills competitions, etc. Organize some competitions just to motivate employees and improve their quality. Emotional incentive departments love each other, care for each other, help shape the strong fighting group guests and provide good services. Hotel managers must attach importance to emotional investment and use emotional incentive method. Managers should pay attention to two things: (1) pay attention to inspire and induce employees to create an environment of mutual solidarity and mutual assistance; (2) Be enthusiastic, caring, trusting, considerate and give affirmation to the performance of employees; Shortcomings really help change; We should try our best to help solve the family problems of special employees, or give them sympathy and care when they are lucky or in trouble. As for financial support, we should help employees remember that Ndeide plays a very inspiring role. At the critical moment, employees should give sympathy and help. Bi Ping said that a thousand words of encouragement should work! 8, promotion and mobilization incentives are reasonable, the so-called want to marshal soldiers! It is extremely effective to persuade people to promote employees. In addition to performance and promotion, employees are encouraged by changing positions within the department. There are two situations: the sharp contradiction between other managers and employees caused by ideological prejudice, quirks or accidents is coordinated or the solution is still to solve the contradiction that employees are transferred from their teams (posts). Although there are contradictions between employees and managers, the current job is suitable for instinct, giving full play to expertise, and job-hopping only makes full use of resources to motivate employees and adjust their work enthusiasm. 9. The demonstration incentive is not good, but no elite hotel manager has to do his own work. Enthusiasm and motivation affect the motivation of employees. The morale and mental outlook of poor organizations depend on their leaders. Managers are employees, managers can flow, hotel waiters can flow, and employee managers must first strictly demand self-shaping flow management.