What is the reception desk of a five-star hotel?

Reception at the front desk of a five-star hotel requires the following abilities:

1. Language ability: fluent in English and standard in Mandarin;

2. Operating ability: proficient in using office software and office automation equipment;

3. Communication ability: affinity, good at communication;

4. adaptability: responsible for receiving visiting guests and answering all kinds of business-related or unrelated inquiries;