Traditional Culture Encyclopedia - Hotel accommodation - What impact will the cancellation of the position of assistant lobby manager in star-rated hotels have on the hotel?

What impact will the cancellation of the position of assistant lobby manager in star-rated hotels have on the hotel?

It has a great impact. According to the relevant information of the assistant lobby manager of star-rated hotels, it is known that the elimination of the position of assistant lobby manager in star-rated hotels has a great impact on the hotel. The assistant lobby manager plays an important role in high-star hotels and is on duty 18 or 24 hours a day. The assistant lobby manager is entrusted by the general manager and handles guest complaints on all hotel equipment, facilities, personnel, services, etc. on behalf of the general manager, supervises the operation of various departments, coordinates the relationship between various departments, and ensures that the hotel provides customers with services in a normal order. Low-level managers who provide excellent service.