Traditional Culture Encyclopedia - Hotel accommodation - Who knows the standard Chinese-English dialogue in various scenes of the hotel switchboard? Pray for the great gods.

Who knows the standard Chinese-English dialogue in various scenes of the hotel switchboard? Pray for the great gods.

1. Answer the outside call: 0 1, the phone rings three times, and the name of the hotel is clearly written in Chinese and English: Hello, Kunming Telecom International Technology Exchange Center! Good morning, 02, when transferring, to the caller: please wait a moment! Please wait a moment! 03. Busy: Sorry, the line is busy. Please redial later. Sorry, the line is busy. Please call back later! 04. When no one answers the phone: No one answers. Do you need to leave a message? No one answered the phone. Would you like to leave a message? 05, call room: A, who are you looking for? Who do you want to talk to? Sorry, there is no guest by that name. Sorry, there is no guest named C. Can you tell me if he is a guest or a tourist? Excuse me for asking, is he a tourist or a hotel guest? When the content is unclear or uncertain: A. Would you please say it again? Do you want to repeat the number? Would you please speak a little louder? Please speak slowly! Would you please speak slowly? 07, the other party dialed the wrong number: I'm afraid you have the wrong number. This is the operator of XXX Hotel. I'm afraid you dialed the wrong number. This is the operator of xx Hotel; 08. Detailed inquiry about external telephone: I will transfer your call to the service desk; I'll transfer you to information desk 09. Callers need to leave a message: a, please tell me the content of your message; Sir/madam, can you leave a message for me? Please rest assured that I will certainly convey your meaning to Mr./Ms. X. Thank you for calling. Goodbye! Thank you for calling. I'll pass the message on to Mr./Mrs. 2. Wake-up service for hotel guests: 0 1. May I have your name and room number? May I have your name and room number? 02. When do you need to wake up? Can you tell me when you want to get up? May I repeat your room number and wake-up time? May I repeat your room number and time, sir/madam? Good morning (good noon, good evening), sir/madam, this is your wake-up call. Have a nice day! Good morning (afternoon, evening), sir/madam! This is your wake-up call. Have a nice day (have a nice day)! Third, connect the hotel business area, backstage area and office phone: operator, hello, switchboard! 4. Telephone enquiry for guests: 0 1, and internal calls are free. There is no charge for internal telephone 02. You can dial the phone directly. You can dial 03 directly. Our hotel has an international direct dial telephone system and a domestic direct dial telephone system. If you want to make an IDD call, please dial XXX. If you want to make a direct domestic call, please dial XXX. If you need any other help, please call us and we will do our best. Our hotel has DDD and IDD system. If you want to dial DDD, you can dial xxx. If you want to dial IDD, you can dial XXX. If you have anything else, you can call us again and we will help you, sir. I'll check it for you right away and call you back. I'll check it right away and call you back later. Can you wait a moment? I'll find it for you right away; Just a moment, please. I'll check it for you right away. Answer international and domestic long-distance calls on behalf of guests; 0 1, would you like to call collect, collect or credit card? Sir/madam, is the payment method a collect call, a collect call or a credit card call? 02. Is this a collect call or a collect call? Is this a collect call or a collect call? Can you tell me the country code, area code and telephone number of the phone? Sir/madam, can you tell me the country code, area code and telephone number? Can you tell me whether you want to make a person-to-person call or a station-to-station call? Sir/madam, can you tell me what kind of call you want to make? Person-to-person or station-to-station call? Can you tell me the phone number of the other party? Can you tell me who you want to talk to? Can you tell me how to spell your name? Can you spell your name?