What should waiters pay attention to?

1. You need to have good appearance and makeup. A comfortable appearance will make guests feel friendly towards the hotel. Light makeup is also the most basic courtesy. Neat clothing and correct posture are The first step to be a good hotel waiter.

2. Be polite, pay attention to polite language when serving guests, say please more, and care for guests as your own family. Sometimes careful reminders can make guests feel warm, such as Be careful with the steps and burn your mouth.

3. Have a sense of proactive service, observe more to see what the guests need, and try to do it before the guests call you. For example, if the guest’s bone plate is full, go over and change it for him. When you finish drinking the water, you have to go over and ask if you need more.

4. No matter what kind of situation occurs, do not run around. This will make the guests feel upset. When encountering something, be calm and calm. If you cannot handle it, remember to report it to your leader in a timely manner. Do not gather in a crowd to discuss.