What exactly does a hotel foreman do?

As a foreman, you must understand the duties of the foreman: "assisting" the manager to manage the normal operation of the front office. Note: "Auxiliary" is embodied in the following aspects:

1 Assist the manager in daily recruitment.

2. Train employees in basic service theory knowledge: three systems (employee management system, service rules and regulations, attendance system).

Assist the manager to handle all emergencies in the store.

Supervise employees to prepare before meals, serve during meals and work after meals.

5. Seriously handle the employee relationship in the store and establish a United, enthusiastic and harmonious home.

The first thing to do is the daily operation, that is, articles 4 and 3. Secondly, you should summarize the work of employees every day. If something is not in place, you should train your employees to improve their service skills. The most important thing is to understand that people are the most difficult to manage, and a harmonious, United and enthusiastic family must be managed with heart. Because they grew up in different environments and backgrounds, their personalities and temperament are also different, so dealing with the contradiction between employees has become the biggest problem in hotel management.

Personally, I think the most important thing to be a good manager is not knowledge, but experience. What I wrote above is not written material, and it may not be as good as what is written in the book. But that's what I do every day now. If you really like this industry, I suggest you find more experience first. How to find it: you keep changing jobs, going to restaurants, doing whatever job and salary you want. You have only one purpose: to see how people manage and steal their experience. I come to a conclusion that my bank account will be five times less than that of staying in one place for a long time, but my work experience will be five times more than that of staying in one place for a long time. As for which one is cost-effective, it's up to you. We have to consolidate our knowledge while perfecting our experience. As an excellent manager, you must go to heaven to learn geography knowledge. In short, we must learn to "fool". Secondly, if we want to go up, English is a hand.

As a foreman, you must understand the duties of the foreman: "assisting" the manager to manage the normal operation of the front office. Note: "Auxiliary" is embodied in the following aspects:

1 Assist the manager in daily recruitment.

2. Train employees in basic service theory knowledge: three systems (employee management system, service rules and regulations, attendance system).

Assist the manager to handle all emergencies in the store.

Supervise employees to prepare before meals, serve during meals and work after meals.

5. Seriously handle the employee relationship in the store and establish a United, enthusiastic and harmonious home.

The first thing to do is the daily operation, that is, articles 4 and 3. Secondly, you should summarize the work of employees every day. If something is not in place, you should train your employees to improve their service skills. The most important thing is to understand that people are the most difficult to manage, and a harmonious, United and enthusiastic family must be managed with heart. Because they grew up in different environments and backgrounds, their personalities and temperament are also different, so dealing with the contradiction between employees has become the biggest problem in hotel management.

Personally, I think the most important thing to be a good manager is not knowledge, but experience. What I wrote above is not written material, and it may not be as good as what is written in the book. But that's what I do every day now. If you really like this industry, I suggest you find more experience first. How to find it: you keep changing jobs, going to restaurants, doing whatever job and salary you want. You have only one purpose: to see how people manage and steal their experience. I come to a conclusion that my bank account will be five times less than that of staying in one place for a long time, but my work experience will be five times more than that of staying in one place for a long time. As for which one is cost-effective, it's up to you. We have to consolidate our knowledge while perfecting our experience. As an excellent manager, you must go to heaven to learn geography knowledge. In short, we must learn to "fool". Secondly, if we want to go up, English is a hand.