How to write the cancellation application of China Merchants Bank for hotel reservation for special reasons?

Dear customer service staff of China Merchants Bank,

I am a guest who made a hotel reservation in your bank. I am writing to request the cancellation of my hotel order. I made a reservation on [reservation date], the check-in date is [check-in date], and the check-out date is [check-out date]. However, due to some special reasons, I have to cancel my hotel reservation.

I am very grateful for your excellent service, and I understand that your bank may have its own cancellation policy. I asked to cancel the hotel order because my flight was cancelled and I couldn't go to my destination as planned. I have tried my best to contact the airline to find a solution, but I still can't find a suitable alternative flight. Therefore, I have to cancel my hotel reservation.

I hope your bank can understand my situation and handle my cancellation application as soon as possible. If there are any cancellation fees, please let me know and refund the balance to me after deducting the corresponding amount. In order to handle my cancellation application smoothly, I provided the necessary detailed information.

Thank you again for your excellent service. I look forward to your confirmation of receiving my cancellation application as soon as possible and let me know if you need to take further measures to complete the cancellation process.

Thank you for your concern and help.

Best wishes to Shang Qi!

[Your name]

[Your contact information]